Senior Clinical Secretary - OB-GYN

Dartmouth Health; Lebanon (NH); On-site; USD 38,000 - 59,000; Full time

Job summary

Dartmouth Health is seeking an organized administrative professional in Lebanon, NH to manage patient scheduling, multi-calendar coordination, and various clerical tasks. The role supports clinical staff with scribing, billing, and record-keeping while ensuring smooth office operations.

The ideal candidate has strong communication skills, experience in customer service, and familiarity with medical terminology; healthcare setting experience is a plus.

Qualifications

• High School diploma with 3 years of administrative support experience or the equivalent required.
• Proven experience working with the public required.
• Knowledge of medical terminology may be required.
• Excellent communication and interpersonal skills required.
• Previous experience working in a medical setting preferred.

Responsibilities

• Answers telephone, screens and directs calls, gives directions, and takes messages.
• Schedules patients, manages calendars, schedules surgical procedures, ancillaries, rotaries, and coordinates deposition scheduling.
• Designs, analyzes, and coordinates master and other schedules.
• Maintains, tracks, and sends charts; may provide scribing and admin support to clinical staff.
• Types letters, memoranda, manuscripts, grants, etc.; composes and edits correspondence.
• Creates forms, spreadsheets, tables, charts, databases and slides.
• Performs file/record management and prepares charts/records; obtains new medical record numbers.
• Prepares reports, forms, reimbursements, and handles authorizations/pre-certifications.
• Trains new staff and directs work of others; creates agendas and takes notes for meetings.
• Coordinates conferences/meetings and travel arrangements.

Skills

Word processing

Spreadsheets

Excel

PowerPoint

MS Publisher

Education

High School diploma

Job description

Overview

Performs a variety of independent administrative support in addition to a wide range of customer service-related duties. Schedules patients, manages multiple calendars, schedules surgical/infusion procedures. Designs, analyzes and coordinates master and other schedules. May direct special projects and/or the work of other employees, work study students, floats, temporary help, volunteers, etc.

Responsibilities

1. Answers telephone, screens and directs calls, gives directions, and takes messages.
2. Schedules patients, manages calendars, schedules surgical procedures, ancillaries, rotaries, and coordinates deposition scheduling.
3. Designs, analyzes, and coordinates master and other schedules.
4. Maintains, tracks, and sends charts. May provide scribing and other administrative support to clinical staff.
5. Types letters, memoranda, manuscripts, grants, etc. Composes and edits correspondence.
6. Creates forms and spreadsheets, tables, charts, databases and slides.
7. Performs file/record management functions, prepares/constructs charts/departmental patient records, and obtains new medical record numbers.
8. Completes and processes a variety of reports, forms, reimbursements, etc. Obtains authorizations and pre-certifications.
9. Conducts on the job training for new staff members and gives input into performance appraisals. Directs the work of other employees, work study students, floats, temps, volunteers and others.
10. Creates agendas and takes minutes for meetings.
11. Coordinates conferences/meetings and make travel arrangements.
12. Performs budget tracking and record keeping procedures. Addresses billing concerns, and solves patient billing issues. Maintains account/fund bookkeeping, and provides input into budget preparation. Maintains petty cash, collects money from patients, and performs balancing and cash-out functions. Reviews billing sheets.
13. Prepares grants and negotiates outside contracts.
14. Performs other duties as required or assigned.

Qualifications

• High School diploma with 3 years of administrative support experience or the equivalent required.
• Proven experience working with the public required.
• Knowledge of medical terminology may be required.
• Proficiency in PC word processing, spreadsheets, and Excel, Power Point, MC Publisher software's.
• Excellent communication and interpersonal skills required.
• Previous experience working in a medical setting preferred.

Required Licensure/Certifications

None

• Area of Interest: Secretarial/Clerical/Administrative
• Pay Range: $18.28/Hr. - $28.33/Hr.
• FTE/Hours per pay period: 1.00 - 1.00 - 40 hrs/week
• Shift: Day
• Job ID: 42503

Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans.

Dartmouth Health is an Equal Opportunity and affirming employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy-related conditions), sexual orientation, gender identity or expression , national origin, ancestry, age, disability, genetic information , marital status, veteran or military status, or any other status protected by applicable federal, state, or local law.

Dartmouth Health provides reasonable accommodations to qualified individuals with disabilities and to applicants and employees with sincerely held religious beliefs in accordance with applicable law. Applicants who require an accommodation during the application or interview process may contact [e-mail] for assistance.