Senior Clinical Scheduler & Admin - Plastic Surgery

careers-dartmouth-hitchcock; Lebanon (NH); On-site; USD 38,000 - 48,000; Full time

Job summary

Dartmouth Hitchcock in Lebanon, NH seeks an experienced administrative support specialist to perform a wide range of duties, including patient scheduling, calendar management, and coordination of surgical and infusion procedures. The role involves designing schedules, managing charts, and assisting clinical staff.

You will handle correspondence, create forms and spreadsheets, and support budgeting and billing tasks. Strong communication and public-facing experience are essential.

Qualifications

• High School diploma with 3 years of administrative support experience or the equivalent.
• Proven experience working with the public.
• Knowledge of medical terminology may be required.

Responsibilities

• Answers telephone, screens and directs calls, gives directions, and takes messages.
• Schedules patients, manages calendars, schedules surgical procedures, ancillaries, rotaries, and coordinates deposition scheduling.
• Designs, analyzes, and coordinates master and other schedules.
• Maintains, tracks, and sends charts. May provide scribing and other administrative support to clinical staff.
• Types letters, memoranda, manuscripts, grants, etc. Composes and edits correspondence.
• Creates forms and spreadsheets, tables, charts, databases and slides.
• Performs file/record management functions, prepares/constructs charts/departmental patient records, and obtains new medical record numbers.
• Completes and processes a variety of reports, forms, reimbursements, etc.
• Directs the work of other employees, work study students, floats, temps, volunteers and others.
• Creates agendas and takes minutes for meetings.
• Coordinates conferences/meetings and make travel arrangements.
• Performs budget tracking and record keeping procedures. Addresses billing concerns, and solves patient billing issues.
• Performs other duties as required or assigned.

Skills

Excellent communication

Interpersonal skills

Education

High School diploma or equivalent

Tools

Excel

PowerPoint

Publisher

Word processing

Job description

Dartmouth Hitchcock in Lebanon, NH seeks an experienced administrative support specialist to perform a wide range of duties, including patient scheduling, calendar management, and coordination of surgical and infusion procedures. The role involves designing schedules, managing charts, and assisting clinical staff.

You will handle correspondence, create forms and spreadsheets, and support budgeting and billing tasks. Strong communication and public-facing experience are essential.