Senior Clinical Practice Operations Lead

Columbia University Irving Medical Center; New York (NY); On-site; USD 80,000 - 95,000; Full time

Job summary

Columbia University Irving Medical Center is seeking a Practice Operations Manager to oversee clinical practice operations, ensuring efficient patient flow, strong revenue cycle management and compliant operations. You will lead cross-functional teams, manage staffing, supply usage and space, and drive performance improvements to deliver high-quality patient care.

The role emphasizes collaboration with clinicians, administrators and IT to optimize workflows, staffing ratios, and patient

Qualifications

• Bachelor's degree or equivalent experience.
• Minimum 4 years of related healthcare operations experience.
• Strong project management, process improvement and data analysis skills.
• Ability to lead and mentor teams and communicate effectively.
• Proficiency with Microsoft Office and healthcare IT tools.

Responsibilities

• Oversee practice operations to meet financial and patient experience goals.
• Develop policies for scheduling, supply management, and space utilization.
• Monitor revenue cycle activities and related dashboard metrics.
• Lead staff meetings, performance management and process improvements.
• Ensure regulatory compliance and patient privacy requirements.

Skills

Project management

Data analysis

Communication

Team leadership

Microsoft Office

HR policies

Education

Bachelor's degree

Master's degree

Tools

Microsoft Office

Billing software

Job description

Columbia University Irving Medical Center is seeking a Practice Operations Manager to oversee clinical practice operations, ensuring efficient patient flow, strong revenue cycle management and compliant operations. You will lead cross-functional teams, manage staffing, supply usage and space, and drive performance improvements to deliver high-quality patient care.

The role emphasizes collaboration with clinicians, administrators and IT to optimize workflows, staffing ratios, and patient