Ambulatory Practice Operations Lead

Columbia University Irving Medical Center; New York (NY); On-site; USD 85,000 - 115,000; Full time

Job summary

Columbia University Irving Medical Center's Practice Operations Supervisor I oversees the ambulatory clinical practice's daily operations to maximize efficiency and patient experience. The role leads teams to ensure high-quality care, smooth patient flow, and adherence to policies and standards within a collaborative environment.

The position emphasizes project management, staff mentorship, and data-driven improvement, with responsibilities spanning scheduling, supply management, space

Qualifications

• Bachelor's Degree or equivalent of education and experience.
• Excellent organizational skills and ability to manage multiple priorities.
• Demonstrated proficiency in project management and cross-functional collaboration.
• Ability to communicate effectively both orally and in writing; capable of presenting to diverse audiences.

Responsibilities

• Coordinate practice operations to meet operational and financial goals.
• Monitor scheduling policies and office procedures in collaboration with staff.
• Oversee supply ordering and par levels; manage office supplies.
• Optimize space utilization and staffing to ensure efficient patient flow.
• Lead staff meetings and ensure smooth transfer of information and coordination of care.
• Monitor patient satisfaction and address issues promptly; escalate as needed.
• Support performance improvement initiatives and staff development.
• Participate in interdisciplinary committees to improve patient care.

Skills

Organizational skills

Time management

Prioritization

Project management

Communication

Presentation skills

Leadership/mentoring

Independent work

Team collaboration

MS Office (Word & Excel)

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Columbia University Irving Medical Center's Practice Operations Supervisor I oversees the ambulatory clinical practice's daily operations to maximize efficiency and patient experience. The role leads teams to ensure high-quality care, smooth patient flow, and adherence to policies and standards within a collaborative environment.

The position emphasizes project management, staff mentorship, and data-driven improvement, with responsibilities spanning scheduling, supply management, space