Senior Clinical Coordinator — Patient Access & Scheduling

Boston University; Boston (MA); On-site; USD 32,000 - 51,000; Full time

Job summary

The OSGP Senior Clinical Coordinator at Boston University Medical Campus coordinates patient access functions, including front-end service, patient registration, insurance verification and appointment scheduling across clinic, OR, and radiology settings.

This role handles prior authorizations, referrals, and related administrative tasks, serving as a liaison between patients, primary care offices, insurers, and referring sites; a high school diploma and 3–5 years' experience are required, with a

Qualifications

• High diploma and 3-5 years of experience required.
• Bachelor's degree preferred.

Responsibilities

• Coordinate patient access including front end customer service, registration, and scheduling for clinic, operating room, and procedures.
• Verify insurance coverage and manage authorizations.
• Communicate with patients, referring offices, and insurers to ensure smooth care.

Skills

Front desk experience

Medical office experience

Customer service orientation

Education

High school diploma

Bachelor's degree preferred

Tools

EPIC system

Insurance verification tools

Job description

The OSGP Senior Clinical Coordinator at Boston University Medical Campus coordinates patient access functions, including front-end service, patient registration, insurance verification and appointment scheduling across clinic, OR, and radiology settings.

This role handles prior authorizations, referrals, and related administrative tasks, serving as a liaison between patients, primary care offices, insurers, and referring sites; a high school diploma and 3–5 years' experience are required, with a