Senior Clinical Center Operations & Training Lead

Roswell Park Comprehensive Cancer Center; Buffalo (NY); On-site; USD 32,000 - 46,000; Full time

Job summary

Roswell Park Comprehensive Cancer Center is seeking a Senior Clinical Center Associate to lead scheduling coordination, staff training, and process improvements. The role supports clinical teams and aims to ensure timely, high-quality patient care in a fast-paced environment.

The position tasks include developing scheduling templates, coordinating ambulatory activities with IT, and driving efficiencies in billing protocols for accurate reimbursements.

Qualifications

• Experience coordinating scheduling within a clinical department.
• Ability to train and develop Clinical Center Associates.
• Proven track record improving processes and billing workflows.

Responsibilities

• Performs confidential admin duties as systems coordinator; manages SCI scheduling.
• Develops, builds and implements scheduling templates; liaison with IT.
• Provides training and develops staff; analyzes and improves billing processes.

Skills

Scheduling coordination

Staff training

Process improvement

Operational efficiency

Education

Medical Office Assistant certificate

Associate’s degree with clinical admin experience

High School diploma with clinical admin experience

Job description

Roswell Park Comprehensive Cancer Center is seeking a Senior Clinical Center Associate to lead scheduling coordination, staff training, and process improvements. The role supports clinical teams and aims to ensure timely, high-quality patient care in a fast-paced environment.

The position tasks include developing scheduling templates, coordinating ambulatory activities with IT, and driving efficiencies in billing protocols for accurate reimbursements.