Clinic Front Desk & Billing Specialist

CHRISTUS Health; Alamogordo (NM); On-site; USD 28,000 - 36,000; Full time

Job summary

CHRISTUS Health’s Family Health Center seeks a full-time receptionist to greet patients and visitors, schedule appointments, and verify and post patient charges using the hospital system. The role supports front-desk operations, maintains the cash drawer, and ensures accurate patient demographics for billing and reporting.

Responsibilities include registering patients, answering phones, assisting with insurance verification, and training clerical staff as needed.

Qualifications

• Customer service and clerical duties are required.
• Front desk and scheduling tasks are part of the role.

Responsibilities

• Monitor the debit and credit of client accounts
• Performs posting operation to institutional clients, and reviews all billing transactions related to accounts receivable system
• Resolves client inquires and complaints on institutional billing transactions
• Perform order entry, registration, and other clerical duties
• Perform the training of all clerical staff in the proper registration and printing of patient reports
• Perform other clerical duties as needed which can include insurance verification, recording statistics, registering patients and updating patient accounts
• Also assists with scheduling patient appointments, answers phones and inform patients of their benefits
• Also, complete other duties as needed

Skills

Customer service

Clerical duties

Scheduling appointments

Phone handling

Education

High School Diploma

Job description

CHRISTUS Health’s Family Health Center seeks a full-time receptionist to greet patients and visitors, schedule appointments, and verify and post patient charges using the hospital system. The role supports front-desk operations, maintains the cash drawer, and ensures accurate patient demographics for billing and reporting.

Responsibilities include registering patients, answering phones, assisting with insurance verification, and training clerical staff as needed.