Senior Clinic Operations Manager - Patient Experience

mercy; United States; On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy Clinic Primary Care - Norman Porter is seeking a Senior Practice Manager (Exempt) for a full-time, 40-hour workweek. The role leads clinic operations, oversees staff and providers, and ensures efficient, high-quality patient care at Mercy.

The position requires strong leadership, strategic thinking, and healthcare management expertise to support a collaborative, compassionate care environment.

Qualifications

• Education: High school diploma or equivalent required. Bachelor's degree preferred.
• Experience: 5 years of healthcare or supervisory experience required.

Responsibilities

• Oversees the daily operations of the clinic, staff, and providers.
• Manages provider schedules and patient experience goals.
• Collaborates with physicians and caregivers to maintain high standards of care.

Skills

Leadership

Problem-solving

Communication

Teamwork

Time management

Adaptability

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Mercy Clinic Primary Care - Norman Porter is seeking a Senior Practice Manager (Exempt) for a full-time, 40-hour workweek. The role leads clinic operations, oversees staff and providers, and ensures efficient, high-quality patient care at Mercy.

The position requires strong leadership, strategic thinking, and healthcare management expertise to support a collaborative, compassionate care environment.