Practice Manager - Crestwood Primary Care

Mercy; St. Louis (MO); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Dental coverage

Vision coverage

Paid time off

Tuition support

Retirement matching

Job summary

Mercy Clinic Primary Care seeks an experienced Practice Manager to oversee daily operations, staff management, and coordination of patient care within the clinic. You will lead a team to deliver exceptional patient experiences while ensuring regulatory compliance and efficient performance.

The role emphasizes staffing, finance, and quality initiatives, with accountability for EHR usage and operational standards across Mercy Clinic Primary Care locations.

Qualifications

• High school diploma or equivalent required.
• 1 year supervisory experience in physician clinic setting.
• Bachelor's degree preferred.

Responsibilities

• Lead clinic staff to deliver a high-quality patient experience and outcomes.
• Hire, train, schedule, and manage staff performance and engagement.
• Support providers through effective communication and coordination of care.
• Oversee daily operations, staffing, and patient access.
• Ensure compliance with operational standards, policies, and EHR use.
• Manage practice performance, including financials, work queues, and key metrics.
• Drive patient experience, quality improvement, and growth initiatives.
• Other duties as assigned.

Skills

Leadership

Problem-solving

Communication

Teamwork

Time Management

Adaptability

Education

High school diploma or equivalent

Bachelor's degree

Job description

Find your calling at Mercy! The Advanced Practice Manager plays a pivotal role in the efficient operation of a physician practice. This individual oversees various administrative and operational functions to ensure the smooth functioning of the practice. They are responsible for managing caregivers, financial activities, patient relations, and regulatory compliance.

Find your calling at Mercy! The Advanced Practice Manager plays a pivotal role in the efficient operation of a physician practice. This individual oversees various administrative and operational functions to ensure the smooth functioning of the practice. They are responsible for managing caregivers, financial activities, patient relations, and regulatory compliance. Scope: Scope of influence and complexity of role may be defined by factors, including but not limited to:

• Expanded span of control of providers
• Expanded span of control of direct and indirect reports
• Location and geographical distance of practice(s)
• Leadership specific criteria

Position Details

Practice Manager

Mercy Clinic Primary Care

Full Time, Exempt

Key Responsibilities

• Lead clinic staff to deliver a high-quality patient experience and outcomes
• Hire, train, schedule, and manage staff performance and engagement
• Support providers through effective communication and coordination of care
• Oversee daily operations, staffing, and patient access
• Ensure compliance with operational standards, policies, and EHR use
• Manage practice performance, including financials, work queues, and key metrics
• Drive patient experience, quality improvement, and growth initiatives
• Other duties as assigned

Qualifications

Education: High school Diploma or equivalent

Experience: 1 year experience in supervisory role in physician clinic setting

Skills, Knowledge Abilities

Leadership: Ability to inspire and motivate caregivers to achieve practice goals.

Problem-solving: Capacity to identify issues and implement effective solutions.

Communication: Clear and concise verbal and written communication skills.

Teamwork: Ability to collaborate with physicians, caregivers, and other stakeholders.

Time Management: Efficiently prioritize tasks and manage competing priorities.

Adaptability: Flexibility to adjust to changing priorities and environments.

Preferred Qualifications

Education: Bachelors degree

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.