Primary Care Clinic Operations Leader

Mercy; St. Louis (MO); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Dental coverage

Vision coverage

Paid time off

Tuition support

Retirement matching

Job summary

Mercy Clinic Primary Care seeks an experienced Practice Manager to oversee daily operations, staff management, and coordination of patient care within the clinic. You will lead a team to deliver exceptional patient experiences while ensuring regulatory compliance and efficient performance.

The role emphasizes staffing, finance, and quality initiatives, with accountability for EHR usage and operational standards across Mercy Clinic Primary Care locations.

Qualifications

• High school diploma or equivalent required.
• 1 year supervisory experience in physician clinic setting.
• Bachelor's degree preferred.

Responsibilities

• Lead clinic staff to deliver a high-quality patient experience and outcomes.
• Hire, train, schedule, and manage staff performance and engagement.
• Support providers through effective communication and coordination of care.
• Oversee daily operations, staffing, and patient access.
• Ensure compliance with operational standards, policies, and EHR use.
• Manage practice performance, including financials, work queues, and key metrics.
• Drive patient experience, quality improvement, and growth initiatives.
• Other duties as assigned.

Skills

Leadership

Problem-solving

Communication

Teamwork

Time Management

Adaptability

Education

High school diploma or equivalent

Bachelor's degree

Job description

Mercy Clinic Primary Care seeks an experienced Practice Manager to oversee daily operations, staff management, and coordination of patient care within the clinic. You will lead a team to deliver exceptional patient experiences while ensuring regulatory compliance and efficient performance.

The role emphasizes staffing, finance, and quality initiatives, with accountability for EHR usage and operational standards across Mercy Clinic Primary Care locations.