Senior Clinic Operations Manager

Hugh Chatham Health, Inc.; Green Bay (WI); On-site; USD 61,000 - 91,000; Full time

Benefits offered by this job

Health and welfare benefits such as医;

Defined contribution retirement plans

Educational Assistance Program

Job summary

Advocate Health is seeking a senior administrator to lead clinic operations and provider relations across its Wisconsin network. The role emphasizes strategic oversight, policy adherence, and collaboration with physicians and administrators to maintain high patient satisfaction.

The position requires a Bachelor's in Health Care Administration and around five years of supervisory experience in a health care facility, with budgeting responsibilities and strong leadership capabilities.

Qualifications

• Bachelor's Degree (or equivalent knowledge) in Health Care Administration or related field.
• Typically requires 5 years of experience in a health care facility including supervisory experience and budget monitoring.
• Experience and knowledge in medical practice management and clinic operational structure systems, policies, procedures and processes.

Responsibilities

• Oversees and ensures efficient clinic operations, ensuring a high level of productivity and providing operational and technical direction.
• Oversees all functions of the clinics including scheduling, registration, accounts receivable, health information, provider recruitment, imaging, laboratory and/or clinical services.
• Partners with other market departments and leaders to assure quality patient services and overall patient satisfaction.
• Supports the organization's mission, vision, values and strategic initiatives; develops, implements, and oversees processes to ensure policies, goals, and objectives are achieved.
• Establishes and maintains effective communication with physicians and advanced practice professionals; responsible for provider relations including practice management, orientation, and follow up support.
• Participates in community activities and in the development and evaluation of business and market growth plans.
• Develops and administers policies and procedures to accomplish department goals; ensures compliance with regulations.
• Performs human resources responsibilities for staff including interviewing, promotions, staff development, performance evaluations, and morale.
• Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.
• Ensures Code of Ethical Conduct compliance for self and supervised staff.

Skills

Leadership

Project management

Process improvement

Problem solving

Decision making

Prioritization

Delegation

Team building

Customer service

Conflict resolution

Interpersonal skills

Communication skills

Organizational skills

Computer skills

Education

Bachelor's Degree (or equivalent knowledge) in Health Care Administration or related field

Tools

Medical software

Job description

Advocate Health is seeking a senior administrator to lead clinic operations and provider relations across its Wisconsin network. The role emphasizes strategic oversight, policy adherence, and collaboration with physicians and administrators to maintain high patient satisfaction.

The position requires a Bachelor's in Health Care Administration and around five years of supervisory experience in a health care facility, with budgeting responsibilities and strong leadership capabilities.