RN Clinical Operations Coordinator - Multisite Clinic

Northwestern Memorial Healthcare; Carol Stream (IL); On-site; USD 53,000 - 85,000; Full time

Job summary

Northwestern Medicine seeks a Clinical Operations Coordinator RN to supervise daily clinical operations across multiple locations. You will lead clinical support staff, coordinate provider schedules, and ensure high-quality patient care with efficient workflows.

The role emphasizes leadership in ambulatory settings, budget adherence, and staff development, with limited direct patient care. A BSN and RN licensure plus 5+ years of clinical experience are required, along with BLS certification.

Qualifications

• Current state licensure or certification in a clinical field.
• BSN or degree completion within two years of hire.
• Licensed registered nurse.
• Minimum of five years of clinical experience.
• Basic Life Support Certification from an American Heart Association accredited source.
• Effective communication and interpersonal skills.

Responsibilities

• Supervise and direct the office’s clinical support staff, manage workload distribution and prioritization of tasks.
• Participate in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals.
• Oversee and direct day to day office clinical operations within budget guidelines.
• Assist with managing providers' schedule templates and optimize patient care hours to enhance productivity.
• Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, and staff productivity.
• Responsible for front-line communication with staff to receive and provide feedback regarding clinical workflow, quality and productivity.
• Ensure that service excellence is delivered and perform service recovery whenever necessary.
• Manage medical surgical supplies within budget.
• Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring and facilitate and oversee flow of information to and from central administrative offices.
• Conduct office staff meetings on a regular basis in coordination with practice leadership.
• Attend and actively participate in leadership meetings.
• Ensure that patient dignity and confidentiality are always maintained.

Education

BSN or degree completion within two years of hire

Licensed registered nurse

Current state licensure or certification in a clinical field

Basic Life Support Certification

Job description

Northwestern Medicine seeks a Clinical Operations Coordinator RN to supervise daily clinical operations across multiple locations. You will lead clinical support staff, coordinate provider schedules, and ensure high-quality patient care with efficient workflows.

The role emphasizes leadership in ambulatory settings, budget adherence, and staff development, with limited direct patient care. A BSN and RN licensure plus 5+ years of clinical experience are required, along with BLS certification.