Senior Client Success Representative

CGS Federal (Contact Government Services); Atlanta (GA); On-site; USD 67,000 - 98,000; Full time

Job summary

An established industry player is seeking a Senior Client Success Representative to enhance client relationships and drive business growth. This dynamic role involves supporting the Client Success department by identifying new opportunities, managing candidate pipelines, and collaborating with the Business Development team. You'll play a crucial part in proposal phases and operational project execution, ensuring seamless onboarding for new clients. If you have a knack for communication and a strong understanding of business principles, this opportunity offers a chance to make a significant impact in a thriving environment.

Qualifications

• Proven ability to understand and execute program initiatives.
• Experience in managing candidate pipelines and client relationships.

Responsibilities

• Support the Client Success department with identifying new opportunities.
• Manage a pipeline of candidates for open opportunities.
• Assist with onboarding new clients from bids.

Skills

Excellent communication skills

Knowledge of general business principles

Experience with technical communication methods

Candidate sourcing

Security process management

Tools

CRM Systems

Applicant Tracking Systems

Job description

3 weeks ago Be among the first 25 applicants

CGS Federal (Contact Government Services) provided pay range

This range is provided by CGS Federal (Contact Government Services). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$67,500.00/yr - $97,500.00/yr

Contact Government Services is seeking a Senior Client Success Representative to support our team.

The position requires knowledge of general business principles, excellent communication skills, experience with various technical communication methods, and a proven ability to understand and execute program initiatives. Responsibilities include supporting the Client Success department with identifying new opportunities, recruitment for new contract acquisitions, assisting with existing client support tasks, and providing support to the Director level of the department. The role may also involve candidate sourcing, security process management, and coordination of program kickoff and sustainment activities. Collaboration with the Business Development team to identify and secure new bid work is essential. The position may support proposal phases and operational project execution as a billable resource, serving as a direct support to the Director of the Client Success team.

Job duties and responsibilities may include but are not limited to:

1. Maintain the CRM by updating opportunity cards, establishing pricing, sourcing candidates, conducting interviews, and submitting qualified candidates.
2. Review and present candidates to clients.
3. Manage a pipeline of candidates for open opportunities, including pre-screens, interviews, and security processes.
4. Update and enhance CGS Applicant Tracking Systems.
5. Create and maintain core documentation and systems.
6. Maintain knowledge of government contracting.
7. Assist with maintaining client relationships and growth initiatives.
8. Develop organic growth with existing clients.
9. Participate in deal crafting and business strategy, including pricing and contract terms.
10. Assist with onboarding new clients from bids.
11. Support Business Development with pricing, market research, technical writing, sourcing personnel, and participating in business lifecycle phases.

Additional details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Business Development and Sales
• Industries: Hospitality, Food and Beverage Services, Retail

Referrals increase your chances of interviewing at CGS Federal by 2x.

Get notified about new Senior Client Representative jobs in Atlanta, GA.