Senior Client Success Manager - Renewals & Growth

Genex Services, LLC; United States; Remote; USD 64,000 - 120,000; Full time

Job summary

Enlyte is seeking a Senior Client Success Manager to drive customer loyalty through proactive, consultative engagement. The role aims to maximize the client’s Enlyte experience and foster renewals and additional Mitchell services.

You will educate clients on best practices, promote product adoption, and ensure understanding of contractual implications while meeting sales objectives and working across a varied product portfolio.

Qualifications

• Bachelor’s degree in Business Administration, or related field, or appropriate combination of education and experience.
• Extensive knowledge and understanding of the Insurance Property and Casualty industries is desired.
• Must be available to travel at least 10%.
• Flexible work hours. Customer base is National and may require office hours start or end equivalent to East or West coast office hours.
• 8+ years of related experience.

Responsibilities

• Responsible for increasing renewal sales for their assigned region or account(s).
• Demonstrates knowledge of the organization’s various products and services.
• Educates clients on best practices and encourages successful product adoption.
• Ensures client awareness and understanding of applicable product elements, business practices, and contractual implications.
• Must meet sales objectives such as quota and productivity requirements.
• Maintain account team relationships, transfer leads as appropriate, and foster cross-functional collaboration.

Education

Bachelor’s degree in Business Administration, or related field, or appropriate combination of education and experience.

Job description

Enlyte is seeking a Senior Client Success Manager to drive customer loyalty through proactive, consultative engagement. The role aims to maximize the client’s Enlyte experience and foster renewals and additional Mitchell services.

You will educate clients on best practices, promote product adoption, and ensure understanding of contractual implications while meeting sales objectives and working across a varied product portfolio.