Senior Client Success Manager — Flexible Hours & Renewals

Genex Services, LLC; Northern (KY); Hybrid; USD 64,000 - 120,000; Full time

Job summary

Enlyte is seeking a Senior Client Success Manager to build loyal customers through a proactive, consultative approach that helps clients maximize their Enlyte experience to achieve business goals. The role focuses on renewing and expanding Mitchell services across a national footprint.

The candidate will drive renewal sales, demonstrate knowledge of available products, educate clients on best practices, and ensure awareness of contractual implications while collaborating with cross-functional

Qualifications

• Bachelor’s degree in Business Administration, or related field, or appropriate combination of education and experience.
• Extensive knowledge and understanding of the Insurance Property and Casualty industries is desired.
• Must be available to travel at least 10%.
• Flexible work hours. Customer base is National and may require office hours start or end equivalent to East or West coast office hours.
• 8+ years of related experience

Responsibilities

• Responsible for increasing renewal sales for their assigned region or account(s).
• Demonstrates knowledge of the organization’s various products and services.
• Educates clients on best practices and encourages successful product adoption.
• Ensures client awareness and understanding of applicable product elements, business practices, and contractual implications.
• Must meet sales objectives such as quota and productivity requirements.
• Maintain account team relationships, transfer leads as appropriate, and foster cross-functional collaboration.

Education

Bachelor’s degree in Business Administration, or related field

Job description

Enlyte is seeking a Senior Client Success Manager to build loyal customers through a proactive, consultative approach that helps clients maximize their Enlyte experience to achieve business goals. The role focuses on renewing and expanding Mitchell services across a national footprint.

The candidate will drive renewal sales, demonstrate knowledge of available products, educate clients on best practices, and ensure awareness of contractual implications while collaborating with cross-functional