Senior Client Success Manager - AdTech Growth (Remote)

DeepIntent; New York (NY); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

401K match

Medical, dental, and vision insurance

Remote-friendly culture

Flexible PTO

Career development support

Education reimbursement

Job summary

DeepIntent is seeking an experienced Senior Client Success Manager to lead day-to-day management and strategic growth of client relationships within the healthcare advertising space. This role partners with Sales, Platform Operations, Analytics, and cross-functional teams from planning through execution and expansion.

You will manage a book of business, guide client strategy, and drive revenue retention, upsell, and long-term success by leveraging your knowledge of the programmatic landscape and

Qualifications

• 5+ years of experience in Client Success, Account Management, or a related role within ad tech, digital media, or programmatic advertising.
• Strong knowledge of the adtech advertising ecosystem, key industry partners and technical market standards including DSPs, SSPs, ad serving, measurement, and brand safety.
• Proven ability to independently own and grow senior client relationships.
• Strategic mindset with the ability to translate data into actionable insights and recommendations, with experience leading client meetings and QBRs.
• Excellent written and verbal communication skills.
• Highly organized, detail-oriented, and comfortable managing multiple accounts and priorities.

Responsibilities

• Own end-to-end management of assigned managed service and/or self-service client accounts
• Serve as the primary point of contact for clients, leading day-to-day communication, optimizations, reporting, and recommendations
• Build strong, trusted client relationships grounded in a deep understanding of client goals, brand strategies, and performance metrics
• Own campaign performance, including pacing, optimization strategy, and delivery against client KPIs
• Deliver strategic insights and performance narratives through reporting, post-campaign analyses, and quarterly business reviews
• Identify and proactively drive upsell and growth opportunities across products, audiences, inventory, and measurement solutions
• Partner closely with Platform Operations, Analytics, Integrations, and Sales to ensure seamless execution and data accuracy
• Educate and enable clients on DeepIntent’s DSP and self-service tools to increase adoption and long-term value
• Regularly assess account health, identifying risks early and taking action to support retention and renewals
• Stay current on digital and programmatic advertising best practices and apply industry knowledge to elevate client strategy

Skills

Client Success

Account Management

Ad tech

Programmatic advertising

Data analysis

Communication

Tools

Word

Excel

PowerPoint

Job description

DeepIntent is seeking an experienced Senior Client Success Manager to lead day-to-day management and strategic growth of client relationships within the healthcare advertising space. This role partners with Sales, Platform Operations, Analytics, and cross-functional teams from planning through execution and expansion.

You will manage a book of business, guide client strategy, and drive revenue retention, upsell, and long-term success by leveraging your knowledge of the programmatic landscape and