Senior Client Success Leader, Payer (Remote)

Allscripts; Raleigh (NC); Remoto; USD 113.000 - 165.000; Tempo pieno

Descrizione del lavoro

Veradigm is seeking a Principal Client Success Manager, a senior advisor shaping outcomes for our most strategic clients. You will align Veradigm solutions with client priorities, drive adoption, and lead cross-functional teams to deliver measurable value and growth.

You will mentor others, influence executive engagement, and manage complex risk and opportunities across the engagement lifecycle. This is a remote US role with broad strategic impact.

Competenze

• 10+ years in Client Success or related field.
• 5+ years at Expert level managing highly complex client relationships.
• Experience advising executive stakeholders and influencing decisions.
• Strong payer/health plan industry experience.
• Working knowledge of CMS requirements, risk adjustment, encounters, and claims submissions.

Mansioni

• Serve as primary strategic and operational advisor for top client relationships.
• Develop trusted relationships with client executives aligning priorities with Veradigm capabilities.
• Lead cross-functional collaboration across Sales, Product, Support, Finance and Operations.
• Create and drive comprehensive client success plans with measurable outcomes.
• Facilitate roadmap planning aligning investments with client priorities.
• Lead executive reviews translating data into actionable insights.

Conoscenze

Executive relationships

Strategic thinking

Healthcare payer exp

CMS/regulatory knowledge

Analytical skills

Root cause analysis

Cross-functional leadership

Executive communication

Mentoring others

Problem solving

Descrizione del lavoro

Veradigm is seeking a Principal Client Success Manager, a senior advisor shaping outcomes for our most strategic clients. You will align Veradigm solutions with client priorities, drive adoption, and lead cross-functional teams to deliver measurable value and growth.

You will mentor others, influence executive engagement, and manage complex risk and opportunities across the engagement lifecycle. This is a remote US role with broad strategic impact.