Senior Client Success Leader – Higher Education

Marketviewedu; Richmond (VA); On-site; USD 70,000 - 90,000; Full time

Job summary

MARKETview Education Partners is seeking a Client Success Manager to join their team in Richmond, Virginia. The ideal candidate will have a Bachelor's degree and 5-10 years experience in client relationship or account management. Responsibilities include maintaining and developing relationships with clients, ensuring high service standards, and providing actionable insights. Join a passionate team dedicated to improving higher education access and outcomes.

Qualifications

• 5-10 years of experience in client relationship management, account management, or customer success roles.
• Ability to interpret client data and translate it to meaningful insights.
• Positive and motivated attitude with a desire to help clients.

Responsibilities

• Serve as an advocate for each client, ensuring they receive the highest standards of service.
• Build trust and strengthen relationships by understanding each client’s goals.
• Maintain regular contact with clients and serve as relationship manager.

Skills

Client relationship management

Analytical skills

Problem-solving

Time management

Attention to detail

Education

Bachelor’s degree

Tools

CRM systems

Web conferencing platforms

Job description

MARKETview Education Partners is seeking a Client Success Manager to join their team in Richmond, Virginia. The ideal candidate will have a Bachelor's degree and 5-10 years experience in client relationship or account management. Responsibilities include maintaining and developing relationships with clients, ensuring high service standards, and providing actionable insights. Join a passionate team dedicated to improving higher education access and outcomes.