Client Success Lead - Healthcare Partnerships & Operations

North American Partners in Anesthesia; Richmond (VA); Hybrid; USD 97,882 - 134,588; Full time

Benefits offered by this job

Paid Time Off

Health, life, vision, and dental insurance

401(k) retirement plan

Leadership and professional development opportunities

Job summary

A leading healthcare service provider in Richmond, VA is seeking a Client Executive. The role involves managing relationships with healthcare clients, overseeing clinician recruitment, and optimizing operational performance. Candidates should have over 5 years of experience in client relations, preferably in healthcare, and possess exceptional communication skills. This full-time position offers a competitive salary and a generous benefits package.

Qualifications

• 5+ years of experience in account management or client relations, preferably in healthcare.
• Proven experience in recruiting and interviewing professionals, ideally healthcare clinicians.
• Demonstrated ability to drive operational efficiencies.

Responsibilities

• Serve as primary onsite liaison building strong relationships with clients.
• Work with Talent Acquisition to develop effective recruitment strategies.
• Analyze data to optimize scheduling and operational efficiencies.
• Identify and pursue opportunities for service expansion.
• Maintain accurate records in CRM systems.

Skills

Strong understanding of the healthcare landscape

Exceptional interpersonal and communication skills

Excellent negotiation and problem-solving abilities

Highly organized with strong attention to detail

Proficiency in Microsoft Dynamics CRM

Education

Bachelor’s degree in business administration or related field

Tools

Microsoft Office Suite

Job description

A leading healthcare service provider in Richmond, VA is seeking a Client Executive. The role involves managing relationships with healthcare clients, overseeing clinician recruitment, and optimizing operational performance. Candidates should have over 5 years of experience in client relations, preferably in healthcare, and possess exceptional communication skills. This full-time position offers a competitive salary and a generous benefits package.