Senior Client Service & Renewal Advisor

Arthur J. Gallagher & Co. (AJG); Cincinnati (OH); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Job summary

Gallagher Benefit Services in Cincinnati, OH is seeking a client services professional to manage a group of client accounts, ensuring timely, accurate, and helpful service. You’ll support renewals with the production team and help secure existing business by adding value through extra cover and services.

You’ll build trusted relationships with clients, balance service, growth, and margin goals, and collaborate with internal partners to deliver the best solutions.

Qualifications

• Bachelor's degree with 5+ years client service and/or claims management experience or a high school diploma with 10+ years in the same area.
• 1+ years supervisory experience.
• Appropriate licensing as required.

Responsibilities

• Manage day-to-day client service for your assigned accounts, ensuring timely, accurate updates.
• Support the renewal process with the production team and help shape optimal solutions.
• Build trusted client relationships and balance service, growth, and margin goals.
• Collaborate with client contacts, buyers, and internal partners to deliver value.

Skills

Client service

Claims management

Supervisory experience

Licensing

Education

Bachelor's degree with 5+ years experience

High School degree/GED with 10+ years experience

Job description

Gallagher Benefit Services in Cincinnati, OH is seeking a client services professional to manage a group of client accounts, ensuring timely, accurate, and helpful service. You’ll support renewals with the production team and help secure existing business by adding value through extra cover and services.

You’ll build trusted relationships with clients, balance service, growth, and margin goals, and collaborate with internal partners to deliver the best solutions.