Senior Client Service Consultant - Insurance & Risk

Yourcaptive; Madison (WI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Paid Parental Leave

Tuition Reimbursement

401k Profit Sharing

Generous time off practices

Volunteer time off

DE&I programs

Merit increases and promotion opportunities

Job summary

A leading insurance company in Madison, WI, is seeking a Sr. Client Service Consultant to manage and service complex accounts. The role emphasizes exceptional customer service, relationship management, and insurance knowledge. Candidates should have over 5 years of experience in customer service, underwriting, or risk management. This position offers competitive benefits, including paid parental leave, tuition reimbursement, and a focus on employee well-being.

Qualifications

• 5+ years customer service, underwriting or risk management experience in the insurance industry.
• Active state specific Property Casualty Insurance agent’s license required or the ability to acquire it within three months.

Responsibilities

• Lead accounts by servicing the largest and most complex accounts.
• Demonstrates exceptional customer service and operates as an effective partner with clients.
• Prepares client renewal reviews and applications.

Skills

Customer service

Insurance underwriting

Risk management

Education

High school diploma; college degree preferred

Job description

A leading insurance company in Madison, WI, is seeking a Sr. Client Service Consultant to manage and service complex accounts. The role emphasizes exceptional customer service, relationship management, and insurance knowledge. Candidates should have over 5 years of experience in customer service, underwriting, or risk management. This position offers competitive benefits, including paid parental leave, tuition reimbursement, and a focus on employee well-being.