Strategic Account Associate

State Farm Agent; Madison (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

An established insurance agency in Madison is seeking an Account Associate to enhance customer relations and manage daily operations. The ideal candidate will excel in customer service and communication, with a focus on growing the agency through proactive engagement. Responsibilities include managing accounts, assisting with policy inquiries, and processing claims. This role offers a competitive salary between $45,000 and $65,000 annually, along with various benefits, including health insurance and opportunities for advancement.

Qualifications

• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Communication skills

Job description

An established insurance agency in Madison is seeking an Account Associate to enhance customer relations and manage daily operations. The ideal candidate will excel in customer service and communication, with a focus on growing the agency through proactive engagement. Responsibilities include managing accounts, assisting with policy inquiries, and processing claims. This role offers a competitive salary between $45,000 and $65,000 annually, along with various benefits, including health insurance and opportunities for advancement.