Senior Client Service Associate for Financial Advisors

Raymond James; Chattanooga (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

Raymond James seeks a dynamic Registered Client Service Associate to support Financial Advisors, their clients, and branch staff. The role emphasizes effective communication across phone, email, in-person, and virtual platforms, while organizing and tracking multiple tasks in a fast-paced environment.

The ideal candidate will provide high-quality administrative support, assist with onboarding, and participate in client meetings with professional diligence and confidentiality.

Qualifications

• High School Diploma and five (5) years of financial services industry service experience, or an equivalent combination of experience, education, and/or training as approved by Human Resources.
• SIE required provided that an exemption or grandfathering cannot be applied.
• Series 7 required.
• Series 63, 65 and/or 66 as required by state.

Responsibilities

• Serves as first point of contact to service a high volume of daily interactions, including basic inquiries, providing quotes and scheduling of meetings, with prospective and existing clients on the phone, in-person, virtually and through mailings.
• Helps manage and standardize best practices for various activities: new client onboarding, large client liquidity events, private placement investment monitoring.
• Trading of both discretionary and non-discretionary products, model maintenance and performance tracking.
• Servicing of alternative investments and foreign accounts, including setup and maintenance.

Skills

CRM software

Excel

Communication

Organizational skills

Education

High School Diploma or equivalent

Job description

Raymond James seeks a dynamic Registered Client Service Associate to support Financial Advisors, their clients, and branch staff. The role emphasizes effective communication across phone, email, in-person, and virtual platforms, while organizing and tracking multiple tasks in a fast-paced environment.

The ideal candidate will provide high-quality administrative support, assist with onboarding, and participate in client meetings with professional diligence and confidentiality.