Senior Client Relationship Manager, Retirement Services

ADP; Louisville (KY); On-site; USD 60,000 - 90,000; Full time

Job summary

A financial services company in Louisville, Kentucky, is seeking a Client Relationship Manager. This role involves driving client retention, enhancing client experience, and solving complex issues collaboratively. Candidates should have 3-5 years of experience and strong communication skills. A commitment to diversity and ethical standards is essential. This position offers a dynamic work environment focused on strategic thinking and results-driven solutions.

Qualifications

• 3 to 5 years of directly related experience.
• Understanding of the 401(k) product and industry preferred.
• Strong communication skills across organizational levels.

Responsibilities

• Manage client relationships and retention strategies.
• Drive results through financial analysis and communication.
• Lead problem resolution efforts for complex client issues.

Skills

Client relationship management

Strategic thinking

Communication skills

Problem-solving

Education

Relevant experience or military experience

Tools

Financial analysis tools

Job description

A financial services company in Louisville, Kentucky, is seeking a Client Relationship Manager. This role involves driving client retention, enhancing client experience, and solving complex issues collaboratively. Candidates should have 3-5 years of experience and strong communication skills. A commitment to diversity and ethical standards is essential. This position offers a dynamic work environment focused on strategic thinking and results-driven solutions.