Senior Client Relationship Consultant (Banking & Digital)

U.S. Bank; Oklahoma; On-site; USD 64,000 - 79,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

11 paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, delivering trusted financial guidance with a digital-first approach.

You’ll build lasting relationships, assess banking needs, open accounts, and educate clients on deposits, loans, and digital tools while collaborating with branch teams to provide an exceptional client experience.

Qualifications

• High school diploma or equivalent.
• Typically five or more years of job-related, retail banking experience.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs.
• Maintains a working knowledge of consumer and business banking products and services including digital products and services.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.
• Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.

Skills

Relationship building

Multi-channel communication

Digital banking

Sales experience

Customer service

Education

High school diploma

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, delivering trusted financial guidance with a digital-first approach.

You’ll build lasting relationships, assess banking needs, open accounts, and educate clients on deposits, loans, and digital tools while collaborating with branch teams to provide an exceptional client experience.