Senior Client Relationship Banker

Bank of America; New York (NY); On-site; USD 3,578,000 - 4,374,000; Full time

Benefits offered by this job

Industry-leading benefits

Paid time off

Job summary

Bank of America in New York seeks an in‑person Personal Banking Specialist to be the first point of contact for clients, uncovering personal banking needs and connecting customers to specialists.

You will deepen client relationships, support self‑service and transactional activities, and deliver exceptional client care while adhering to regulatory requirements. Weekend and extended hours may apply.

Qualifications

• Minimum of one year demonstrated sales experience in a relationship‑oriented environment.
• Strong written and verbal communications skills.
• Ability to learn and adapt to new information and platforms.

Responsibilities

• Deepening client relationships through platform services.
• Supporting clients with self‑service or transactional activities.
• Providing exceptional client care.
• Proactively connecting with clients through outbound calls and follow‑ups.
• Partners with teams to offer consumer and small business solutions.
• Educates and trains clients on self‑service technologies.

Skills

Sales experience

Communication skills

Relationship building

Time management

Notary commission

Adaptability

Education

High School Diploma or GED

Bachelor's or Associate's in business/finance

Tools

Microsoft Office

Job description

Bank of America in New York seeks an in‑person Personal Banking Specialist to be the first point of contact for clients, uncovering personal banking needs and connecting customers to specialists.

You will deepen client relationships, support self‑service and transactional activities, and deliver exceptional client care while adhering to regulatory requirements. Weekend and extended hours may apply.