Senior Client Relationship Banker

Bank of America; Washington; On-site; USD 42,000 - 65,000; Full time

Job summary

Bank of America is seeking a Banking Center Associate to serve as the first point of contact for financial center clients, uncover personal banking needs, and connect customers with the right specialists. You will help clients with self-service options and transactional activities while delivering outstanding service.

The role emphasizes outbound client outreach, relationship building, and adherence to regulatory requirements, requiring clear communication, problem-solving, and the ability to

Qualifications

• Minimum one year of sales experience in a client-centric environment.
• Strong written and verbal communication skills.
• Able to engage clients in-person and by phone.
• Ability to learn new information and adapt to technology.

Responsibilities

• Serve as the first point of contact for financial center clients.
• Uncover personal banking needs and connect clients to specialists.
• Assist clients with self-service transactions and digital tools.
• Maintain compliance with policies, laws, and guidelines.

Skills

Sales experience

Client relations

Communication skills

Self-motivated

Adaptability

Problem solving

Job description

Bank of America is seeking a Banking Center Associate to serve as the first point of contact for financial center clients, uncover personal banking needs, and connect customers with the right specialists. You will help clients with self-service options and transactional activities while delivering outstanding service.

The role emphasizes outbound client outreach, relationship building, and adherence to regulatory requirements, requiring clear communication, problem-solving, and the ability to