Senior Client Relationship Analyst - Mortgage Servicing (Remote)

Carrington; Salt Lake City (UT); Remote; USD 90,000 - 100,000; Full time

Benefits offered by this job

Healthcare plans

Discretionary 401(k) match

Training programs

Employee referral bonuses

Educational Reimbursement

Job summary

Carrington Mortgage Services is seeking a Senior Client Relationship Analyst to manage key counterparty relationships and drive servicing excellence from a remote home office. You will collaborate with senior executives, document requirements, prepare investor presentations, and guide changes across the loan servicing lifecycle.

Ideal candidates bring deep mortgage servicing knowledge, strong communication skills, and proficiency with MS Office and servicing systems like MortgageServ/LoanServ.

Qualifications

• Solid understanding of mortgage servicing and operations.
• Proficient with PowerPoint and Excel; advanced formulas.
• Excellent verbal and written communication skills.
• Excellent internal/external customer-facing skills.
• Independent worker with minimal supervision.
• Familiarity with MortgageServ/LoanServ or comparable systems.

Responsibilities

• Independently manage counterparty relationships with limited supervision.
• Willingly accept direction and strive to exceed standards and goals.
• Maintain day-to-day operational relationships with external senior executives and internal partners.
• Prepare investor presentations and status updates for senior management.
• Capture servicing requirements and ensure compliance.

Skills

Mortgage servicing

MS Office (PowerPoint, Excel)

Verbal and written communication

Customer-facing skills

Independent work

MortgageServ/LoanServ familiarity

Critical thinking

Education

Bachelor's degree in business/economics/finance/math

Tools

MortgageServ/LoanServ

Job description

Carrington Mortgage Services is seeking a Senior Client Relationship Analyst to manage key counterparty relationships and drive servicing excellence from a remote home office. You will collaborate with senior executives, document requirements, prepare investor presentations, and guide changes across the loan servicing lifecycle.

Ideal candidates bring deep mortgage servicing knowledge, strong communication skills, and proficiency with MS Office and servicing systems like MortgageServ/LoanServ.