Remote Senior Client Relationship Analyst

Carrington; Franklin (TN); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Healthcare plans

401(k) match

Employee training programs

Educational Reimbursement

Discounts through employee portal

Job summary

Carrington Mortgage Services is seeking a Senior Client Relationship Analyst to partner with executive leadership and cross‑functional teams in managing key mortgage servicing counterparty relationships. You will own critical relationships, document servicing requirements, prepare investor materials, and lead data‑driven process improvements.

Ideal candidates bring 2–4 years in relationship management within mortgage servicing, fluency in MS Office, and a track record of delivering compliant,

Qualifications

• Bachelor's degree required in business, finance, or a related field.
• 2–4 years of relationship management experience in mortgage servicing or a related industry.
• Strong communication and presentation skills with internal/external stakeholders.
• Proficient in MS Office; ability to create investor presentations and analyze data.

Responsibilities

• Independently manage counterparty relationships with limited guidance.
• Develop investor presentations and coordinate deliverables with senior management.
• Capture servicing requirements and ensure compliance with contractual obligations.
• Analyze loan portfolio data and key metrics to support decision making.
• Coordinate cross‑functional teams to implement process improvements.
• Maintain documentation and update relationship records in the system of record.

Skills

Mortgage servicing

Relationship management

MS Office

Communication skills

Education

Bachelor's degree in business/finance

Tools

MortgageServ/LoanServ

MS Office

Job description

Carrington Mortgage Services is seeking a Senior Client Relationship Analyst to partner with executive leadership and cross‑functional teams in managing key mortgage servicing counterparty relationships. You will own critical relationships, document servicing requirements, prepare investor materials, and lead data‑driven process improvements.

Ideal candidates bring 2–4 years in relationship management within mortgage servicing, fluency in MS Office, and a track record of delivering compliant,