Senior Global Client Relations Manager

Worldpay, LLC; Kentucky; Hybrid; USD 92,000 - 139,000; Full time

Job summary

Worldpay is seeking a Senior Client Relations Account Manager to join our Enterprise Operations team and help shape the future of global commerce. You’ll own one or more client relationships, serve as the primary contact for problem resolution, and coordinate with internal teams to ensure services are properly executed and documented.

You’ll bring strong relationship-building, organizational and time-management skills, broad knowledge of Worldpay products, and an analytical mindset.

Qualifications

• Strong relationship-building and stakeholder management capabilities.
• Excellent organizational and time-management skills.
• Broad knowledge of Worldpay products and services.
• Analytical mindset with problem-solving abilities.
• Banking or finance experience is a plus.

Responsibilities

• Own one or more assigned clients and ensure positive, consistent relationships.
• Serve as the primary contact for problem resolution and client retention.
• Develop strong working relationships with clients and Worldpay resources.
• Coordinate with clients, relationship managers, and internal teams to ensure proper servicing and documentation.

Skills

Relationship building

Organizational skills

Time management

Worldpay product knowledge

Analytical/problem solving

Banking/finance experience

Job description

Worldpay is seeking a Senior Client Relations Account Manager to join our Enterprise Operations team and help shape the future of global commerce. You’ll own one or more client relationships, serve as the primary contact for problem resolution, and coordinate with internal teams to ensure services are properly executed and documented.

You’ll bring strong relationship-building, organizational and time-management skills, broad knowledge of Worldpay products, and an analytical mindset.