Senior Client Partner - Growth & Strategy (Hybrid NYC)

Ustwo Fampany Limited; New York (NY); Hybrid; USD 155,000 - 190,000; Full time

Benefits offered by this job

Hybrid work model

Commission bonus

Medical coverage

401k with company match

20 Days PTO

Transit and Health FSA

Job summary

ustwo is seeking a Principal-level Client Partner to grow a portfolio valued in the multi‑millions, owning the commercial growth, strategic direction, and overall health of accounts. This hands‑on growth role expands services into new units and geographies while building trusted advisor relationships with senior client stakeholders.

Based in New York City with a hybrid model, you will lead horizontal growth, manage revenue and P&L, and partner with Strategy, Technology, Product, Delivery and

Qualifications

• 10+ years in client services, account leadership or business development within a digital agency, consultancy or design and technology environment.
• Track record managing accounts valued at multi‑million annually and growing them.
• Expanding services horizontally into new units, divisions or geographies.
• Networking into target accounts and turning introductions into opportunities with senior decision‑makers.
• Hands‑on outbound activity into cold accounts; own the activity.
• Strong commercial judgement across revenue forecasting, margin, risk, pipeline management.
• Understanding of digital product development, human‑centred design and technology transformation.
• Skilled communicator, facilitator and negotiator; builds trust with multidisciplinary teams.
• Inspiring, inclusive team lead; collaborates with digital specialists for outcomes.
• Able to rapidly understand client contexts and deliver impact with minimal onboarding.

Responsibilities

• Horizontal account growth across divisions, units, regions and brands within existing clients.
• Own revenue, profitability and forecasting across multi‑million accounts with growth plans.
• Build and maintain account plans mapping decision‑makers and whitespace.
• Act as primary strategic partner for VP to Director‑level stakeholders.
• Collaborate across Strategy, Technology, Product, Delivery and Design to deliver high‑quality work with rigor.
• Collaborate with global leadership and Client Partner community to share best practices.

Skills

Client services

Account leadership

Business development

Digital agency

Strategic partnerships

Tools

Pipedrive

Salesforce

Job description

ustwo is seeking a Principal-level Client Partner to grow a portfolio valued in the multi‑millions, owning the commercial growth, strategic direction, and overall health of accounts. This hands‑on growth role expands services into new units and geographies while building trusted advisor relationships with senior client stakeholders.

Based in New York City with a hybrid model, you will lead horizontal growth, manage revenue and P&L, and partner with Strategy, Technology, Product, Delivery and