Senior Client Manager, Voluntary Benefits (Hybrid)

Marsh; Seattle (WA); Hybrid; USD 119,000 - 238,000; Full time

Benefits offered by this job

Professional development opportunities

Supportive leaders

Vibrant and inclusive culture

Health and welfare benefits

Tuition assistance

401K savings and retirement programs

Employee assistance programs

Job summary

Marsh is seeking a Senior Client Manager for Voluntary Benefits within the People and Investments business. The hybrid role requires in-office presence at least three days a week and involves developing strategies for key client accounts, delivering results, and expanding relationships.

You will lead client analyses, tailor product recommendations, and engage across Marsh teams. A strong background in Voluntary Benefits, senior stakeholder handling, and a life/health license is expected.

Qualifications

• Bachelor’s Degree required.
• Voluntary Benefits subject matter experience required.
• Strong voluntary benefits product, process and market knowledge (to include but not be limited to supplemental health, ID Theft Protection, Legal, Auto/Home, Discount, Purchasing Programs, Discount, Pet Insurance, Life with LTC)
• 5+ years’ experience as a Consultant with background in Client Management (Large Clients) or Sales (Large Clients)
• Strong financial and business acumen
• Ability to work in a fast-paced environment, successfully manage multiple and conflicting priorities to meet or exceed deadlines
• Current Life/Health License or ability to obtain within 6 months of hire
• Strong collaboration and team focused skills (relationship building and fostering with Marsh Health & Benefits and Voluntary Benefits colleagues)

Responsibilities

• Maintain and expand a large to mid-sized book of business containing larger or nuanced accounts across various industries or specialties, and may contribute to the sales work for complex, high-priority accounts owned by senior colleagues
• Develop the sales and retention strategy for client accounts leveraging an in-depth understanding of client needs, market trends and product and service offerings
• Conduct robust client analyses to create customized product and solution recommendations
• Address escalated issues in a timely and effecting manner and work to ensure relationships are in a positive standing and delivering on promised timelines and deliverables
• Actively engage and nourish relationships and professional networks within client organizations
• Attend and participate in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the company
• Thrive and be motivated by an environment that embraces AI and technology-enabled tools

Skills

Leadership

Client management

Sales

Collaboration

Communication

Education

Bachelor’s Degree

Life/Health License or ability to obtain

Job description

Marsh is seeking a Senior Client Manager for Voluntary Benefits within the People and Investments business. The hybrid role requires in-office presence at least three days a week and involves developing strategies for key client accounts, delivering results, and expanding relationships.

You will lead client analyses, tailor product recommendations, and engage across Marsh teams. A strong background in Voluntary Benefits, senior stakeholder handling, and a life/health license is expected.