Senior Client Manager (Insurance Vertical)

NTT Limited; New Jersey; On-site; USD 115,000 - 213,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) program with company match

Paid time off

Job summary

NTT Limited is seeking a Senior Client Manager in New Jersey, responsible for managing relationships within the Insurance industry and driving new business for Infrastructure Solutions. This advanced role requires a strong sales orientation and extensive experience in technology sales.

The ideal candidate will possess over 10 years of technology sales experience, advanced partner management skills, and relevant certifications. The role includes a competitive compensation package and benefits for the right candidate.

Qualifications

• 10+ years of overall technology sales experience with several years of resale/VAR experience.
• Extensive experience selling secure networking, collaboration, contact center, and hybrid data center.
• Advanced experience in a similar client manager role.

Responsibilities

• Manage and grow relationships to drive land, expansion and renewals.
• Drive client satisfaction throughout the entire lifecycle of the clients’ buying process.
• Encourage revenue growth by inspiring clients to additional services.

Skills

Technology sales experience

Customer service

Salesforce.com

Partner management

Communication skills

Education

Bachelor’s degree or equivalent in business or sales

Tools

Salesforce.com

Infrastructure Solutions

Job description

Job Overview

The Senior Client Manager is an advanced subject matter expert responsible for taking full ownership of assigned accounts in the Insurance industry, retaining existing clients, and driving new business for Infrastructure Solutions. The role is quota-bearing and focuses on land, expansion, renewals, and client satisfaction throughout the entire sales lifecycle.

Key Responsibilities

• Manage and grow relationships to drive land, expansion and renewals across all solutions within assigned accounts.
• Pursue leads identified by aligned lead generation and business development representatives.
• Minimize churn and maximize retention in assigned accounts.
• Drive client satisfaction throughout the entire lifecycle of the clients’ buying process.
• Work in a highly matrixed environment and provide global sales orchestration.
• Generate demand by assisting clients to identify current needs and articulate how the company can add value through its services and solutions.
• Influence and work closely with vendors/partners to achieve required results.
• Use company sales tools and methodology to manage accounts, opportunities, pipelines and forecast.
• Develop open and effective communication channels with each client within the assigned account.
• Encourage revenue growth by inspiring clients to additional services.
• Act as the reliable point of contact for clients to establish a strong business relationship.
• Determine the best solution requirements for each client that can be deployed by other departments.
• Build enduring relationships and display an understanding of the client industry, business environment, and strategy to identify current and future opportunities.
• Develop or align governance and compliance policies to manage risk exposure liability.
• Monitor and control financial governance and compliance to manage financial cost.

Qualifications

• Bachelor’s degree or equivalent in business or a sales related field.
• 10+ years of overall technology sales experience with several years of resale/VAR experience.
• Extensive experience selling Infrastructure Solutions such as secure networking, collaboration, contact center, hybrid data center, security, etc.
• Experience working in a global matrixed environment and with OEM partners such as Cisco, Palo Alto, HPE, Dell.
• Advanced experience in partner management, customer service, sales orientation, and using Salesforce.com contact platform.
• Advanced experience in a similar client manager role.
• Relevant vendor certifications are advantageous.

Travel

Up to 35% based on business and customer needs.

Compensation and Benefits

• Base salary $115–213K plus variable commissions.
• Benefits include medical, dental, vision, life insurance, short-and long-term disability, paid time off, employee assistance, and participation in a 401(k) program with company match.

Equal Opportunity Employer

NTT DATA is an equal opportunity employer and values diversity in all its forms. We do not discriminate based on race, color, religion, gender, sexual orientation, age, disability, or any other protected status.