Senior Client Manager - Health & Benefits

Aptia UK Limited; Urbandale (IA); On-site; USD 90,000 - 150,000; Full time

Job summary

Aptia UK Limited seeks an experienced Client Manager to oversee a portfolio of 6–8 clients, delivering strategic, consultative service aligned with benefit plans and data-driven outcomes. You will partner with Coordinators and Analysts to ensure effective configuration, data readiness, and portfolio growth.

You will manage data requirements for new client implementations, ensuring data integrity, validation, and quality across transitions while collaborating cross-functionally to share best

Qualifications

• Bachelor's degree in business administration or related field.
• 6+ years of client management experience in H&B benefits or similar.
• Strong leadership, governance, and data understanding.

Responsibilities

• Define and govern client frameworks and configuration for 6–8 clients.
• Lead data strategy, validation, and quality for client implementations.
• Collaborate with coordinators and analysts to meet project timelines.
• Mentor coordinators and analysts on H&B domains and Aptia tools.
• Build senior client relationships aligned to goals.

Skills

Client management

Stakeholder leadership

Operational excellence

Financial acumen

Data analytics

AI awareness

Education

Bachelor's degree in business administration

Tools

Certifi

Docview/DocProd

CRM/D365

D365 F&O

ServiceNow

Job description

Aptia UK Limited seeks an experienced Client Manager to oversee a portfolio of 6–8 clients, delivering strategic, consultative service aligned with benefit plans and data-driven outcomes. You will partner with Coordinators and Analysts to ensure effective configuration, data readiness, and portfolio growth.

You will manage data requirements for new client implementations, ensuring data integrity, validation, and quality across transitions while collaborating cross-functionally to share best