Senior Client Growth & Strategy Leader (Retail & Healthcare)

Dentsuaegis; New York (NY); On-site; USD 250,000 - 350,000; Full time

Job summary

Dentsu Creative is seeking a Vice President, Client Leadership in New York to drive senior-level client relationships across retail and healthcare, shaping strategic direction and commercial outcomes.

The role requires a proven agency leader who can align brand strategy with business objectives, oversee cross-functional teams, and guide modernization through AI-enabled marketing practices.

Qualifications

• 12+ years of progressive leadership experience in a leading agency or similar environment.
• Demonstrated success leading large-scale retail/healthcare accounts and senior client relationships.
• Experience guiding integrated marketing programs across creative, media, CRM, digital, content, analytics, and experience.

Responsibilities

• Build and manage senior-level relationships across retail and healthcare.
• Cultivate trusted partnerships with senior client stakeholders, commercial teams, marketing leadership, market access teams, and customer experience leaders.
• Serve as a strategic advisor on business challenges, industry trends, regulatory considerations, customer behaviors, patient journeys, and evolving market dynamics.
• Support and lead key business reviews, strategic planning engagements, and senior client presentations with confidence and a clear point of view.
• Anticipate client needs and identify opportunities that strengthen dentsu Creative's position as a long-term strategic partner.
• Provide senior oversight for a meaningful client portfolio with responsibility for revenue, profitability, forecasting, staffing, and overall account health.
• Drive organic growth through expanded services, innovation initiatives, integrated marketing solutions, and strategic consulting opportunities.
• Partner with agency leadership on new business development and priority growth initiatives.
• Bring a strong understanding of retail, as well as healthcare ecosystem stakeholders.
• Support growth across regulated and non-regulated environments while balancing creativity, compliance, scientific accuracy, and commercial objectives.
• Lead integrated initiatives spanning brand strategy, customer engagement, omnichannel communications, marketing, content, media, CRM, digital experience, and commerce.
• Collaborate across creative, media, strategy, analytics, production, technology, and experience teams to deliver modern, connected solutions.
• Champion breakthrough creative thinking while ensuring the work is grounded in business objectives, customer insights, regulatory requirements, and measurable outcomes.
• Partner with clients to align marketing investments with short-term performance goals and long-term brand equity.
• Identify opportunities to modernize client marketing capabilities, operating models, workflows, and measurement frameworks.
• Bring practical knowledge of generative AI and emerging technologies, applying them to improve speed, quality, and effectiveness across strategy, insights, content development, creative production, and campaign optimization.
• Champion AI-enabled creative workflows that accelerate ideation, versioning, content creation, personalization, audience insight development, and operational efficiency while preserving human judgment and creative quality.
• Guide clients on responsible AI adoption and translate emerging capabilities into practical solutions and measurable business value.
• Partner with internal and client teams to test, scale, and govern AI-enabled solutions while protecting privacy, intellectual property, brand integrity, scientific accuracy, and regulatory compliance.
• Lead, coach, and develop account leaders and cross-functional teams in a highly matrixed environment.
• Create clarity around roles, accountability, decision-making, and ways of working.
• Foster an inclusive, high-performing culture centered on collaboration, innovation, accountability, and talent development.
• Operate as an enterprise-minded leader who contributes to dentsu Creative's growth, culture, and transformation agenda.

Skills

Executive leadership

Relationship building

Growth strategy

Job description

Dentsu Creative is seeking a Vice President, Client Leadership in New York to drive senior-level client relationships across retail and healthcare, shaping strategic direction and commercial outcomes.

The role requires a proven agency leader who can align brand strategy with business objectives, oversee cross-functional teams, and guide modernization through AI-enabled marketing practices.