VP, Client Leadership - Temporary Worker

Dentsuaegis; New York (NY); On-site; USD 250,000 - 350,000; Full time

Job summary

Dentsu Creative is seeking a Vice President, Client Leadership in New York to drive senior-level client relationships across retail and healthcare, shaping strategic direction and commercial outcomes.

The role requires a proven agency leader who can align brand strategy with business objectives, oversee cross-functional teams, and guide modernization through AI-enabled marketing practices.

Qualifications

• 12+ years of progressive leadership experience in a leading agency or similar environment.
• Demonstrated success leading large-scale retail/healthcare accounts and senior client relationships.
• Experience guiding integrated marketing programs across creative, media, CRM, digital, content, analytics, and experience.

Responsibilities

• Build and manage senior-level relationships across retail and healthcare.
• Cultivate trusted partnerships with senior client stakeholders, commercial teams, marketing leadership, market access teams, and customer experience leaders.
• Serve as a strategic advisor on business challenges, industry trends, regulatory considerations, customer behaviors, patient journeys, and evolving market dynamics.
• Support and lead key business reviews, strategic planning engagements, and senior client presentations with confidence and a clear point of view.
• Anticipate client needs and identify opportunities that strengthen dentsu Creative's position as a long-term strategic partner.
• Provide senior oversight for a meaningful client portfolio with responsibility for revenue, profitability, forecasting, staffing, and overall account health.
• Drive organic growth through expanded services, innovation initiatives, integrated marketing solutions, and strategic consulting opportunities.
• Partner with agency leadership on new business development and priority growth initiatives.
• Bring a strong understanding of retail, as well as healthcare ecosystem stakeholders.
• Support growth across regulated and non-regulated environments while balancing creativity, compliance, scientific accuracy, and commercial objectives.
• Lead integrated initiatives spanning brand strategy, customer engagement, omnichannel communications, marketing, content, media, CRM, digital experience, and commerce.
• Collaborate across creative, media, strategy, analytics, production, technology, and experience teams to deliver modern, connected solutions.
• Champion breakthrough creative thinking while ensuring the work is grounded in business objectives, customer insights, regulatory requirements, and measurable outcomes.
• Partner with clients to align marketing investments with short-term performance goals and long-term brand equity.
• Identify opportunities to modernize client marketing capabilities, operating models, workflows, and measurement frameworks.
• Bring practical knowledge of generative AI and emerging technologies, applying them to improve speed, quality, and effectiveness across strategy, insights, content development, creative production, and campaign optimization.
• Champion AI-enabled creative workflows that accelerate ideation, versioning, content creation, personalization, audience insight development, and operational efficiency while preserving human judgment and creative quality.
• Guide clients on responsible AI adoption and translate emerging capabilities into practical solutions and measurable business value.
• Partner with internal and client teams to test, scale, and govern AI-enabled solutions while protecting privacy, intellectual property, brand integrity, scientific accuracy, and regulatory compliance.
• Lead, coach, and develop account leaders and cross-functional teams in a highly matrixed environment.
• Create clarity around roles, accountability, decision-making, and ways of working.
• Foster an inclusive, high-performing culture centered on collaboration, innovation, accountability, and talent development.
• Operate as an enterprise-minded leader who contributes to dentsu Creative's growth, culture, and transformation agenda.

Skills

Executive leadership

Relationship building

Growth strategy

Job description

Role Purpose

The VP, Client Leadership serves as a senior relationship, business, and growth leader for a portfolio of retail and healthcare clients while supporting broader strategic account responsibilities across the agency. This leader will represent the agency with senior client stakeholders and partner closely with internal leadership to shape strategic direction, operational excellence, team performance, organic growth, and the continued evolution of client partnerships.

This role requires a proven agency leader who can navigate the complexities of retail and healthcare marketing, build trusted relationships with senior client leaders, and connect brand strategy, commercial objectives, scientific understanding, patient engagement, customer experience, and innovation into a cohesive business agenda. The VP will strengthen client relationships, identify future growth opportunities, and introduce forward-looking solutions across AI, emerging technology, and modern marketing practices.

What You Will Do

Executive Client Leadership

Build and manage senior-level relationships across retail and healthcare.

Cultivate trusted partnerships with senior client stakeholders, commercial teams, marketing leadership, market access teams, and customer experience leaders.

Serve as a strategic advisor on business challenges, industry trends, regulatory considerations, customer behaviors, patient journeys, and evolving market dynamics.

Support and lead key business reviews, strategic planning engagements, and senior client presentations with confidence and a clear point of view.

Anticipate client needs and identify opportunities that strengthen dentsu Creative's position as a long-term strategic partner.

Growth Leadership

Provide senior oversight for a meaningful client portfolio with responsibility for revenue, profitability, forecasting, staffing, and overall account health.

Drive organic growth through expanded services, innovation initiatives, integrated marketing solutions, and strategic consulting opportunities.

Partner with agency leadership on new business development and priority growth initiatives.

Bring a strong understanding of retail, as well as healthcare ecosystem stakeholders.

Support growth across regulated and non-regulated environments while balancing creativity, compliance, scientific accuracy, and commercial objectives.

Integrated Marketing & Brand Leadership

Lead integrated initiatives spanning brand strategy, customer engagement, omnichannel communications, marketing, content, media, CRM, digital experience, and commerce.

Collaborate across creative, media, strategy, analytics, production, technology, and experience teams to deliver modern, connected solutions.

Champion breakthrough creative thinking while ensuring the work is grounded in business objectives, customer insights, regulatory requirements, and measurable outcomes.

Partner with clients to align marketing investments with short-term performance goals and long-term brand equity.

Innovation, AI & Transformation

Identify opportunities to modernize client marketing capabilities, operating models, workflows, and measurement frameworks.

Bring practical knowledge of generative AI and emerging technologies, applying them to improve speed, quality, and effectiveness across strategy, insights, content development, creative production, and campaign optimization.

Champion AI-enabled creative workflows that accelerate ideation, versioning, content creation, personalization, audience insight development, and operational efficiency while preserving human judgment and creative quality.

Guide clients on responsible AI adoption and translate emerging capabilities into practical solutions and measurable business value.

Partner with internal and client teams to test, scale, and govern AI-enabled solutions while protecting privacy, intellectual property, brand integrity, scientific accuracy, and regulatory compliance.

Team & Agency Leadership

Lead, coach, and develop account leaders and cross-functional teams in a highly matrixed environment.

Create clarity around roles, accountability, decision-making, and ways of working.

Foster an inclusive, high-performing culture centered on collaboration, innovation, accountability, and talent development.

Operate as an enterprise-minded leader who contributes to dentsu Creative's growth, culture, and transformation agenda.

What You Will Bring

Required Experience & Capabilities

12+ years of progressive leadership experience within a leading agency, marketing firm, consulting organization, or similarly complex client-services environment.

Demonstrated success leading large-scale retail and/or healthcare services accounts.

Significant experience building senior client relationships and influencing senior decision-makers.

Proven expertise across both B2B and B2C marketing

Experience leading integrated marketing programs across creative, media, CRM, digital, content, experience, analytics, and o