Senior Client-Facing Solution Deployment Lead

Anaplan; Ohio; On-site; USD 120,000 - 180,000; Full time

Job summary

Anaplan is seeking a Senior Solution Implementation Manager to guide customers in deploying our AI-infused scenario planning platform. You will lead blended delivery teams with Business Partners, ensuring powerful, easy-to-use models within agreed timelines.

You’ll enable customer modelers to be self-sufficient and report progress to leadership. The role requires managing end-to-end deployments, aligning stakeholders, and driving continuous improvement across projects, while maintaining a

Qualifications

• Proven track record of driving customer success in complex environments.
• Experience in enterprise performance management and working with account leadership.
• Ability to align stakeholders at executive levels to drive implementations.
• Customer-focused with strong communication and teaming skills.
• Data-driven with milestone tracking and risk mitigation.

Responsibilities

• Lead end-to-end SIM deployments across multiple projects.
• Coordinate with Business Partners and project teams to deliver solutions.
• Present project status and risks to executives and stakeholders.
• Define release scope, deployment timelines, and resource plans.
• Ensure customers are enabled to self-sufficiently operate the solution.
• Drive continuous improvement and share best practices across engagements.

Skills

Program management

Customer success

Executive liaison

Risk management

Cross-functional collaboration

Education

Bachelor's degree

Tools

Anaplan

Job description

Anaplan is seeking a Senior Solution Implementation Manager to guide customers in deploying our AI-infused scenario planning platform. You will lead blended delivery teams with Business Partners, ensuring powerful, easy-to-use models within agreed timelines.

You’ll enable customer modelers to be self-sufficient and report progress to leadership. The role requires managing end-to-end deployments, aligning stakeholders, and driving continuous improvement across projects, while maintaining a