Senior Client‑Facing AI Engineer (Remote)

NewRocket; Boston (MA); On-site; USD 180,000 - 240,000; Full time

Job summary

NewRocket is seeking a Senior Forward Deployed AI Engineer to deliver enterprise AI solutions. You will deploy agentic AI workflows, work with Claude and other LLMs, and integrate AI capabilities into ServiceNow and broader client ecosystems.

The role involves close collaboration with consultants, product teams, and customer stakeholders to translate real-world business problems into secure, deployable AI solutions while advancing NewRocket’s AI platforms.

Qualifications

• 8+ years of software engineering, systems integration, or related delivery roles.
• Strong foundation in full‑stack development and APIs.

Responsibilities

• Deploy, configure, and operationalize AI workflows within client ServiceNow environments.
• Translate business requirements into production‑ready AI solutions.
• Integrate NewRocket agents, accelerators, and workflows into enterprise ecosystems.
• Collaborate with customer teams to tailor AI solutions to operating models and data.

Skills

Full-stack development

APIs & microservices

Enterprise integrations

Cloud platforms (AWS/Azure/GCP)

Python/JavaScript

LLM / AI engineering

Tools

Claude API

ServiceNow

LangChain / LLM tooling

Job description

NewRocket is seeking a Senior Forward Deployed AI Engineer to deliver enterprise AI solutions. You will deploy agentic AI workflows, work with Claude and other LLMs, and integrate AI capabilities into ServiceNow and broader client ecosystems.

The role involves close collaboration with consultants, product teams, and customer stakeholders to translate real-world business problems into secure, deployable AI solutions while advancing NewRocket’s AI platforms.