Senior Client Banking Advisor

Bank of America; Chicago (IL); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Benefits eligible

Incentive plan

Job summary

Bank of America in Chicago seeks a client service associate at a financial center to be the first point of contact for clients, uncover personal banking needs, offer appropriate solutions, and connect clients to specialists.

You will support self-service transactions, develop relationships through proactive outreach, and maintain strong client care while following regulatory guidelines. This role requires a collaborative mindset, weekend hours, and a commitment to delivering exceptional service.

Qualifications

• Minimum of one year sales experience in a client-focused environment.
• Strong communication and relationship-building abilities.
• Notary commission or ability to obtain in state within a few months of start date.

Responsibilities

• Assist clients with personal banking needs and connect to specialists.
• Educate clients on self-service and digital tools.
• Leverage resources to optimize client experience and ensure regulatory compliance.

Skills

Active Listening

Customer Focus

Oral Communications

Problem Solving

Time Management

Relationship Building

Education

High School Diploma or GED

Associate's/Bachelor's in business or finance (preferred)

Job description

Bank of America in Chicago seeks a client service associate at a financial center to be the first point of contact for clients, uncover personal banking needs, offer appropriate solutions, and connect clients to specialists.

You will support self-service transactions, develop relationships through proactive outreach, and maintain strong client care while following regulatory guidelines. This role requires a collaborative mindset, weekend hours, and a commitment to delivering exceptional service.