Senior Client Architect (Fully Remote)

Resultant; United States; Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Unlimited vacation

401k contributions

Professional development opportunities

Job summary

Resultant is seeking a senior client-facing technology leader to serve as the primary technical contact for clients and own the health of their environments while guiding strategic and tactical decisions.

You will coordinate high-priority incidents, develop roadmaps with Client Success Managers, and improve documentation, architecture, and monitoring across servers, cloud, and applications such as Active Directory, Azure, and Office 365. This remote role requires about 10% travel within the US.

Qualifications

• 10+ years in client-facing technology leadership, systems engineering, or enterprise architecture.
• Expertise across servers, cloud, network, and applications such as Active Directory, Azure, Office 365, and networking.
• Strong communication skills and ability to explain technical concepts to non-technical stakeholders.

Responsibilities

• Lead coordination of high-priority incidents, including root cause analysis and problem management.
• Develop technology roadmaps, scope projects, and support contract reviews with Client Success Managers.
• Maintain and improve client technical documentation, architecture, inventory, and monitoring.
• Serve as the primary technical point of contact for clients and own the technical health of their environments.

Skills

Client-facing leadership

Servers

Cloud

Networking

Active Directory

Azure

Office 365

Job description

• Serve as the primary technical point of contact for clients and own the technical health of their environments.
• Provide strategic and tactical guidance as a trusted advisor to client leadership.

Responsibilities:

• Lead coordination of high-priority incidents, including root cause analysis and problem management.
• Develop technology roadmaps, scope projects, and support contract reviews with Client Success Managers.
• Maintain and improve client technical documentation, architecture, inventory, and monitoring.

Qualifications:

• 10+ years in client-facing technology leadership, systems engineering, or enterprise architecture.
• Expertise across servers, cloud, network, and applications such as Active Directory, Azure, Office 365, and networking.
• Strong communication skills and ability to explain technical concepts to non-technical stakeholders.

Additional Information:

• Resultant offers unlimited vacation, significant 401k contributions, and professional development opportunities.
• This role is remote in the US with approximately 10% travel required.

Resultant

Resultant is an outcomes-focused consulting firm that helps clients use technology and data to solve complex challenges. Founded in 2008, the company employs more than 450 team members with a collaborative culture described as humble, hungry, and smart.