Client Accounts Specialist

CFS; Atlanta (GA); In loco; USD 75.000 - 85.000; Tempo pieno

Descrizione del lavoro

CFS in Midtown Atlanta seeks a Client Accounts Specialist to manage a diverse client portfolio and support attorneys, clients, and finance leadership.

You will gain visibility, own collections, AR, and billing resolution while using ARCS, Aderant, and e-billing platforms to address complex account matters. This is a growth-focused role in a respected professional services environment.

Competenze

• 3–5 years of experience in client accounts, AR, or billing roles.
• Experience with commercial collections and client account management.
• Law firm or professional services experience preferred.
• Strong communication, analytical, organizational, and relationship skills.
• Experience with ARCS, Aderant, Excel, and e-billing platforms preferred.
• High school diploma required; accounting/finance coursework preferred.

Mansioni

• Analyze account activity, payment trends, aging reports, and balances.
• Collaborate with attorneys, billers, and finance to resolve collections.
• Investigate disputed invoices, short payments, and unapplied cash.
• Monitor e-billing platforms and address processing issues.
• Maintain accurate account documentation and follow-up records.
• Support collection priorities and escalation as needed.

Conoscenze

Client Accounts

Accounts Receivable

Collections

Billing

Analytical skills

Relationship management

Communication

Formazione

High school diploma

Accounting/Finance coursework preferred

Strumenti

ARCS

Aderant

Excel

e-billing platforms

Descrizione del lavoro

• Join a nationally recognized law firm as a Client Accounts Specialist with a long-standing reputation for culture, stability, and employee retention
• Gain visibility across the organization while serving as a trusted Client Accounts Specialist supporting attorneys, clients, and finance leadership
• Take ownership of a diverse client portfolio and make a direct impact on firm performance as a Client Accounts Specialist
• Develop expertise in collections, accounts receivable, billing resolution, and client account management
• Collaborate with attorneys, billers, legal support teams, and finance professionals in a highly interactive Client Accounts Specialist role
• Utilize leading platforms including ARCS, Aderant, and e-billing systems to manage and resolve complex account matters
• Strengthen your analytical and problem-solving skills while helping clients navigate payment and billing challenges
• Enjoy career growth opportunities and professional development within a highly respected professional services environment
• Build meaningful client relationships while balancing financial objectives and exceptional service
• Advance your long-term career as a Client Accounts Specialist with a firm consistently recognized as one of the best places to work

Midtown, Atlanta

$75,000-85,000

Why This Opportunity Stands Out

• Join a nationally recognized law firm as a Client Accounts Specialist with a long-standing reputation for culture, stability, and employee retention
• Gain visibility across the organization while serving as a trusted Client Accounts Specialist supporting attorneys, clients, and finance leadership
• Take ownership of a diverse client portfolio and make a direct impact on firm performance as a Client Accounts Specialist
• Develop expertise in collections, accounts receivable, billing resolution, and client account management
• Collaborate with attorneys, billers, legal support teams, and finance professionals in a highly interactive Client Accounts Specialist role
• Utilize leading platforms including ARCS, Aderant, and e-billing systems to manage and resolve complex account matters
• Strengthen your analytical and problem-solving skills while helping clients navigate payment and billing challenges
• Enjoy career growth opportunities and professional development within a highly respected professional services environment
• Build meaningful client relationships while balancing financial objectives and exceptional service
• Advance your long-term career as a Client Accounts Specialist with a firm consistently recognized as one of the best places to work

Key Responsibilities

• Manage a portfolio as a Client Accounts Specialist by analyzing account activity, payment trends, aging reports, and outstanding balances
• Partner with attorneys, clients, billers, and finance teams to resolve collection issues and improve payment outcomes
• Investigate disputed invoices, short payments, unapplied cash, and account discrepancies
• Monitor e-billing platforms and proactively address issues impacting invoice processing and collections
• Maintain accurate account documentation, follow-up activity, and collection records within ARCS and related systems
• Support collection priorities and escalation efforts while delivering the level of service expected from a successful Client Accounts Specialist

Qualifications

• 3-5 years of experience as a Client Accounts Specialist, Accounts Receivable Specialist, Collections Specialist, Billing Specialist, or related professional
• Experience in commercial collections, accounts receivable, billing, or client account management required
• Law firm or professional services experience preferred
• Strong communication, analytical, organizational, and relationship management skills
• Experience with ARCS, Aderant, Microsoft Excel, and client e-billing platforms preferred
• High school diploma required; degree or coursework in Accounting, Finance, Business Administration, or a related field preferred