Senior Claims Trainer | Elevate Claims Excellence

Frontline Insurance; Florida; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

PTO and Pet Insurance

Job summary

Frontline Insurance seeks a seasoned Claims Trainer to elevate our claims excellence across the organization in Florida. You will design, develop, and deliver comprehensive training on claims processes, systems, and regulatory requirements, partnering with QA and claims teams to close gaps and boost efficiency.

The ideal candidate brings 7+ years in property and casualty claims, strong presentation skills, and proficiency with Xactimate, XactAnalysis, and XactContents; Guidewire knowledge is a

Qualifications

• 7+ years of experience in property and casualty claims.
• Claims Trainer experience is preferred.
• Field claim handling experience is preferred.
• Must maintain an adjuster license in all required states where Frontline operates.

Responsibilities

• Design, develop and deliver effective training on claims processes and systems.
• Partner with QA and claims personnel to identify training needs and improve efficiency.
• Maintain and update training materials to reflect current practices and regulations.
• Deliver in-person and virtual training; provide feedback on curriculum and learner engagement.
• Ensure compliance with company procedures and relevant insurance regulations.
• Occasional travel and extended hours may be required.

Skills

Property & casualty claims

Training & coaching

Communication skills

Presentation skills

Education

Adjuster license

Home state license

Tools

Xactimate

XactAnalysis

XactContents

Guidewire

Job description

Frontline Insurance seeks a seasoned Claims Trainer to elevate our claims excellence across the organization in Florida. You will design, develop, and deliver comprehensive training on claims processes, systems, and regulatory requirements, partnering with QA and claims teams to close gaps and boost efficiency.

The ideal candidate brings 7+ years in property and casualty claims, strong presentation skills, and proficiency with Xactimate, XactAnalysis, and XactContents; Guidewire knowledge is a