Senior Claims Leader - Workers' Comp & GL | Hybrid Schedule

Flagshipinc; Southlake (TX); Hybrid; USD 90,000 - 100,000; Full time

Benefits offered by this job

Flexible PTO

Bonus Eligible

401K w/ Match

Hybrid Schedule

Job summary

Flagshipinc in Southlake, TX, is seeking a Senior Claims Manager to lead the claims team and oversee workers’ compensation and general liability claims. The role includes policy/procedure ownership, relationship management with insurers and providers, and strategic decision making in care management.

The position emphasizes process improvement, cross-functional leadership, and delivering comprehensive reports on reserves, trends, and high-risk locations. Hybrid work arrangement offered.

Qualifications

• Bachelor's degree in Human Resources preferred.
• 4 years in Workers’ Compensation claim management preferred.
• Excellent communication skills – both written and spoken.
• Ability to speak and read Spanish (preferred).

Responsibilities

• Manage claims team and ensure policies and procedures are followed.
• Oversee Workers’ Comp, Auto and General Liability claims.
• Maintain relationships with insurers, medical providers, internal managers, defense attorneys and injured employees.
• Deliver claim status reports to senior management including reserves, historical trends and high-risk locations.

Skills

Claims management

Communication skills

Multitasking

Spanish language

Leadership

Education

Bachelor's degree in Human Resources

Tools

Microsoft Word

Outlook

Job description

Flagshipinc in Southlake, TX, is seeking a Senior Claims Manager to lead the claims team and oversee workers’ compensation and general liability claims. The role includes policy/procedure ownership, relationship management with insurers and providers, and strategic decision making in care management.

The position emphasizes process improvement, cross-functional leadership, and delivering comprehensive reports on reserves, trends, and high-risk locations. Hybrid work arrangement offered.