Senior Claims Examiner II - Casualty & Coverage

Markel; Plano (TX); On-site; USD 62,000 - 107,000; Full time

Benefits offered by this job

Health, dental, vision

401(k) match

Employee Stock Purchase Plan

PTO & holidays

Parental leave

Job summary

Markel in Plano, TX is seeking an experienced claims examiner to resolve moderate complexity Workers’ Compensation claims across jurisdictions. The role requires collaboration with underwriting, defense counsel, and internal teams to ensure timely, economical resolutions.

The position emphasizes independent caseload management, strong communication, and the ability to analyze complex issues. Travel is approximately 10–20% as needed, with competitive benefits and growth opportunities in a global

Qualifications

• Minimum 4+ years of insurance experience required.
• Excellent written and oral communication skills.
• Sound comprehension of insurance coverage posed by casualty liability and excess liability policies.

Responsibilities

• Investigate, negotiate and settle non-complex primary and excess policy casualty claims including negligence, premise liability, commercial automobile, construction bodily injury, construction defect, product liability, and sexual assault.
• Investigate and analyze coverage under primary and excess casualty insurance policies; make coverage determinations; draft routine coverage correspondence; effectively communicate coverage positions to policyholders and other stakeholders; manage claims involving coverage litigation.
• Manage litigation filed nationwide against insureds; appoint, direct and manage defense counsel; proactively work toward expeditious and economical resolution of claims; assist internal business partners with defense counsel, bill payment and collection issues.
• Communicate with underwriting as needed to manage claims and to alert of any significant developments.
• Promptly communicate with management on adverse case developments and provide information on pertinent issues affecting professional liability product lines.
• Proven ability to work in a collaborative team environment.
• Analyze and convey summations of complex issues; recognize alternative approaches and develop action plans, both orally and in written form.
• Maintain and adhere to internal guidelines and procedures.
• Ensure proper adherence to internal reporting requirements.
• Contribute and assist in the implementation of a wide range of initiatives, discussion and action plans brought forth by management.
• Participate in agent related functions and meetings as required.
• Actively participate in the ongoing training and development of the claims examiners.

Skills

Insurance experience

Negotiation

Communication skills

Education

College degree

Professional designations preferred

Job description

Markel in Plano, TX is seeking an experienced claims examiner to resolve moderate complexity Workers’ Compensation claims across jurisdictions. The role requires collaboration with underwriting, defense counsel, and internal teams to ensure timely, economical resolutions.

The position emphasizes independent caseload management, strong communication, and the ability to analyze complex issues. Travel is approximately 10–20% as needed, with competitive benefits and growth opportunities in a global