Senior Claims Adjuster – Complex P&C Expert

Gpac; Detroit (MI); On-site; USD 70,000 - 110,000; Full time

Job summary

Gpac in Detroit, MI seeks an experienced Senior Claims Adjuster to manage complex property and casualty claims in a senior individual contributor role. You will investigate, analyze, negotiate settlements and document all actions with accuracy and timeliness.

The position requires extensive knowledge of policy contracts, strong communication with insureds, and collaboration with underwriters on large losses and risk improvements. CPCU/AIC designations are encouraged.

Qualifications

• 5+ years handling complex commercial, personal injury, auto/property damage claims.
• Advanced knowledge of insurance claims best practices.
• Outstanding analytical thinking and attention to detail.
• Excellent negotiation and communication abilities.
• Confident decision making with proven judgement.
• Ability to work independently while managing multiple claims.
• Willingness to continue insurance designations (CPCU, AIC, etc.).

Responsibilities

• Investigate and analyze complicated claims filed under commercial policies.
• Determine extent of insurance carrier's liability while identifying potential fraud.
• Negotiate optimum settlements and authorize payments within designated limits.
• Document claim files with all actions, findings and settlement details.
• Provide policy interpretation based on knowledge of policy contracts.
• Maintain regular contact with insured to discuss claim processes and resolutions.
• Collaborate with underwriters regarding large losses and risk improvement recommendations.
• Identify suspicious claims and refer for specialized investigations as needed.

Skills

5+ years experience

Analytical thinking

Negotiation skills

Decision making

Independent worker

Professional designations

Job description

Gpac in Detroit, MI seeks an experienced Senior Claims Adjuster to manage complex property and casualty claims in a senior individual contributor role. You will investigate, analyze, negotiate settlements and document all actions with accuracy and timeliness.

The position requires extensive knowledge of policy contracts, strong communication with insureds, and collaboration with underwriters on large losses and risk improvements. CPCU/AIC designations are encouraged.