Senior Property Claims Adjuster — Complex & CAT Ready

Selective Insurance; Michigan; On-site; USD 96,000 - 125,000; Full time

Benefits offered by this job

Health insurance

Retirement plan with company match

20 days paid time off

Employee Stock Purchase Program

Tuition assistance and reimbursement

Job summary

Selective Insurance seeks an experienced Property Claims Specialist to handle larger and more complex Property and Inland Marine claims, typically with exposures of $100,000 and above. You will investigate, estimate damages, deploy experts, obtain documentation, and effect accurate settlements within authority.

The role requires travel 25-50% and compliance with legal standards, with strong negotiation and communication skills essential to success in a fast-paced environment.

Qualifications

• Must be able to effectively communicate in all situations and negotiate verbally or in writing.
• Must interpret policies, contracts, and leases and recognize issues that require solutioning.
• Excellent customer service skills are required.
• Proficient in standard business software and claim-specific programs.
• Must hold a valid state adjuster license(s) and maintain CE credits.

Responsibilities

• Effectively evaluates and resolves coverage issues for commercial and residential property and inland marine claims.
• Responsible for coverage determinations, negotiations, reserving, and settlement within authority, including complex business income losses.
• Provides reports to Claims leadership, Underwriting, Reinsurance, and Actuarial on significant exposure cases.
• May assist/deploy for CAT duty; deployments typically two weeks but vary with need.
• Manages vendors and expenses efficiently.
• Reports on cases going to trial and attends proceedings when required by management.
• Ensures referrals and updates to reinsurers are timely.
• Car travel represents 25-50% of time.

Skills

Communication

Negotiation

Customer service

Education

Bachelor’s degree or equivalent experience

Tools

Xactimate

Claim software

MS Office

Job description

Selective Insurance seeks an experienced Property Claims Specialist to handle larger and more complex Property and Inland Marine claims, typically with exposures of $100,000 and above. You will investigate, estimate damages, deploy experts, obtain documentation, and effect accurate settlements within authority.

The role requires travel 25-50% and compliance with legal standards, with strong negotiation and communication skills essential to success in a fast-paced environment.