Senior Claim Representative

Irmarisk; Westmont (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

The Intergovernmental Risk Management Agency (IRMA) invites interest in the Senior Claim Representative role in our Liability Department. You will investigate complex liability and property claims, determine coverage, and establish reserves while coordinating with defense counsel and IRMA members.

Candidates should have expert liability claims knowledge, in-depth Illinois law experience (Tort Immunity Act and Section 1983), strong negotiation and analytical skills, and proficiency with claims

Qualifications

• Expert liability claims knowledge with strong customer service.
• In-depth knowledge of Illinois law, including the Tort Immunity Act and Section 1983.
• Analytical, negotiation, decision-making and problem-solving skills.
• Public entity or governmental risk experience preferred.

Responsibilities

• Investigate complex liability and property claims; determine coverage and reserves.
• Partner with defense counsel to manage litigated and non-litigated claims.
• Analyze liability exposure and negotiate settlements to protect the pool.
• Prepare reports to excess/reinsurance carriers and discuss findings with members.
• Coordinate meetings with members, defense counsel, and management staff.
• Attend trials and conduct training; act as back-up supervisor when needed.

Skills

Liability claims expertise

Negotiation skills

Analytical abilities

Litigation knowledge

Education

Bachelor's degree or equivalent

Tools

Claims software

Microsoft Office 365

Job description

The Intergovernmental Risk Management Agency (IRMA) invites interest in the position of Senior Claim Representative in our Liability Department. IRMA is a highly respected intergovernmental agency consisting of 71 Northeastern Illinois public entities that provides high-quality risk management services to its members, including customized public entity coverage that is one of the most comprehensive programs available; long term stability in pricing and membership; flexible deductibles and an exceptional in-house claims department.

The Senior Claim Representative is part of a team of 4 experienced adjusters in a growing and dynamic work environment. Responsibilities include investigation of complex cases, including litigated, non-litigated and property claims to determine coverage and establish reserves, partner with defense counsel to manage litigated claims, analyze and determine liability exposure and negotiate claims, prepare reports to excess/reinsurance carriers, appear before the IRMA board, committee or pool members as needed to discuss case findings and make recommendations, coordinate meetings with members, defense counsel, and management staff to resolve actual and potential conflicts, attend trials, develop and maintain good working relations with IRMA members and staff, conduct training classes for staff on claims issues, assists other team members when appropriate and assumes the role of back-up supervisor when necessary.

Candidates must possess expert liability claims technical knowledge, in depth knowledge of applicable Illinois law, the Tort Immunity Act and Section 1983 law, superior customer service, analytical, negotiation, decision making and problem-solving skills. Public Entity, governmental risk pool, or municipal liability claims experience is preferred. Candidates must demonstrate proficiency with claims software and Microsoft Office 365. Candidates should have a minimum of 5 years experience in liability claims handling and/or litigation and have familiarity with reinsurance and coverage interpretation, and a minimum of a bachelor’s degree or equivalent work experience is necessary. Competitive benefits include a pension plan through the Illinois Municipal Retirement Fund, health and life insurance, a generous time off schedule, and a hiring salary range of $80,000 - $100,000, depending on qualifications.