Senior Cisco Collaboration Engineer – Lead Deployments

Red River; Olympia (WA); On-site; USD 90,000 - 150,000; Full time

Job summary

Red River is seeking a Senior Collaboration Engineer to lead the design, implementation, and support of Cisco-based collaboration solutions for customers nationwide. The role serves as the technical lead for deployments, partnering with Project Management and engineering to deliver high-quality solutions aligned with industry best practices.

The engineer will develop repeatable implementation processes, provide mentorship, and collaborate with teams to support collaboration, security, and

Qualifications

• Minimum 5 years of related experience in collaboration engineering or a field role.
• Cisco CCIE Collaboration certification is required.
• Solid understanding of Cisco routing and switching protocols.
• Ability to communicate clearly in written and verbal form.

Responsibilities

• Lead the technical implementation of Cisco-based collaboration solutions for Red River customers nationwide.
• Design, deploy, configure, and support best-practice collaboration solutions for customer requirements.
• Serve as the technical lead during customer installations with project management and engineering teams.
• Provide hands-on implementation and troubleshooting across Cisco Collaboration technologies.
• Develop standardized processes and best practices for deployment and support.
• Collaborate with internal teams to maintain Red River’s collaboration, security, and networking infrastructure.
• Mentor and share best practices with junior engineers.
• Partner with customers and stakeholders to understand requirements and deliver high-quality solutions.
• Contribute to continuous improvement of collaboration services and offerings.
• Identify opportunities to enhance customer solutions, operations, and service delivery.
• Stay current with Cisco Collaboration technologies and industry trends.

Skills

CUCM

CUC

UCCX

WxC

WxCC

CUBE

Cisco UC Knowledge

Mentorship

Leadership

Customer-facing

Education

Cisco CCIE Collaboration

BS in Computer Science

Equivalent Military Training

Tools

Python

PowerShell

Ribbon SBCs

Job description

Red River is seeking a Senior Collaboration Engineer to lead the design, implementation, and support of Cisco-based collaboration solutions for customers nationwide. The role serves as the technical lead for deployments, partnering with Project Management and engineering to deliver high-quality solutions aligned with industry best practices.

The engineer will develop repeatable implementation processes, provide mentorship, and collaborate with teams to support collaboration, security, and