Senior Cisco Collaboration Engineer & Deployment Lead

Red River; Atlanta (GA); On-site; USD 90,000 - 150,000; Full time

Job summary

Red River seeks a Senior Collaboration Engineer to lead design, implementation, and support of Cisco-based collaboration solutions for nationwide deployments. You will act as the technical lead on customer installations, partner with PM and engineering teams, and drive best practices, repeatable processes, and excellence in service delivery.

The role emphasizes hands-on configuration, troubleshooting, and ongoing professional growth, with substantial travel to regional customer sites as required.

Qualifications

• Min 5 years related experience in a field role.
• Cisco Certified Internetwork Expert – Collaboration.
• Understanding of Cisco network routing and switching protocols.

Responsibilities

• Lead the technical implementation of Cisco-based collaboration solutions for Red River customers nationwide.
• Design, deploy, configure, and support best-practice Collaboration solutions tailored to customer requirements.
• Serve as the technical lead during customer installations, working closely with Project Management and technical teams to ensure successful delivery.
• Provide hands‑on implementation and troubleshooting support across Cisco Collaboration technologies and environments.
• Develop standardized, repeatable processes and best practices for the deployment and support of Collaboration solutions.
• Collaborate with internal engineering teams to maintain and improve Red River’s collaboration, security, and networking infrastructure.
• Provide technical guidance and mentorship to existing technical staff on Collaboration technologies and best practices.
• Partner with customers and internal stakeholders to understand technical requirements, resolve issues, and deliver high‑quality solutions.
• Contribute to the continuous improvement of Red River’s Collaboration services, methodologies, and technical offerings.
• Identify opportunities to enhance customer solutions, operational efficiency, and overall service delivery.
• Stay current with Cisco Collaboration technologies, industry trends, and emerging best practices.

Skills

5+ years experience

Cisco collaboration leadership

Strong communication

Mentorship

Detail oriented

Education

BS in Computer Science or related field

Equivalent Military training

CCIE – Collaboration

Tools

CUCM

CUC

UCCX

WxC

WxCC

RedSky e911

CUBE

VG4XX/3XX

Job description

Red River seeks a Senior Collaboration Engineer to lead design, implementation, and support of Cisco-based collaboration solutions for nationwide deployments. You will act as the technical lead on customer installations, partner with PM and engineering teams, and drive best practices, repeatable processes, and excellence in service delivery.

The role emphasizes hands-on configuration, troubleshooting, and ongoing professional growth, with substantial travel to regional customer sites as required.