Senior Cisco Collaboration Engineer - Lead & Deploy

Red River

Santa Fe (NM)

On-site

USD 90,000 - 150,000

Full time

11 days ago

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Job summary

Red River is seeking a Senior Collaboration Engineer to lead design, implementation, and support of Cisco-based Collaboration solutions across nationwide customers. You will serve as the technical lead in deployments, partnering with PM and engineering teams to deliver high-quality solutions aligned with best practices.

The role offers opportunities for technical leadership, growth, and advancement, with travel to regional customer sites as needed.

Qualifications

Min 5 years related experience in a field role.
Equivalent Military training and experience.
Cisco Certified Internetwork Expert – Collaboration.
Understanding of Cisco network routing and switching protocols.

Responsibilities

Lead the technical implementation of Cisco-based collaboration solutions for Red River customers nationwide.
Design, deploy, configure, and support best-practice Collaboration solutions tailored to customer requirements.
Serve as the technical lead during customer installations, working closely with Project Management and technical teams to ensure successful delivery.
Provide hands‑on implementation and troubleshooting support across Cisco Collaboration technologies and environments.
Develop standardized, repeatable processes and best practices for the deployment and support of Collaboration solutions.
Collaborate with internal engineering teams to maintain and improve Red River’s collaboration, security, and networking infrastructure.
Provide technical guidance and mentorship to existing technical staff on Collaboration technologies and best practices.
Partner with customers and internal stakeholders to understand technical requirements, resolve issues, and deliver high‑quality solutions.
Contribute to the continuous improvement of Red River’s Collaboration services, methodologies, and technical offerings.
Identify opportunities to enhance customer solutions, operational efficiency, and overall service delivery.
Stay current with Cisco Collaboration technologies, industry trends, and emerging best practices.